Will Kennedy CITP MBCS

CIO / CTO | SVP Technology (Systems & Product) | Strategy, Governance, Data, AI, M&A | Practical innovator | Accomplished Tinkerer | Home Automation Expert | Smart Home Content Creator

Bognor Regis, England, United Kingdom

About

Hi, I'm Will, Nice to meet you. I help mid‑sized and multinational businesses simplify, secure and scale their technology stack, drive innovation and make great products. With a background in both consulting and end-user environments, I've a practical approach that balances functionality, cost and innovation. My recent work successes include: Overseeing an international CRM consolidation in the manufacturing space. Architecting and managing the creation of a Fintech JV infrastructure platform. Adopting the technical lead role for a semi-custom casino EGM product. Spearheading a data governance and management initiative, creating a data ownership and stewardship culture, designing sensitivity and retention solution. Leading AI and RPA initiatives, across areas like code review, avatar-based videos, live translation Over the last few years, I have also grown a single-person IT function at Nexteq into an international, multi-disciplinary team, moved the estate onto Microsoft 365 and SAP Business One on AWS; put sensible governance in place (steering committee, risk management, project portfolio, service delivery KPIs). We run follow‑the‑sun 24×5 support, handling 500+ requests/month with ~4.9/5 CSAT score. I've consolidated and unified ERP across 13 legal entities spanning 16 time zones and multiple languages (including Traditional Chinese, Japanese and Slovenian) — one product catalogue, consistent intercompany flows and reporting. Additionally created and developed a D&A team to curate data and produce beautiful and functional data stories and dashboards. I’ve also previously designed and certified a PCI‑DSS compliant currency trading infrastructure platform (and later trimmed its run cost without denting resilience). Comfortable in the boardroom and equally happy with a whiteboard and a wiring diagram. I'm fluent in international business, culturally comfortable in diverse environments and self-motivated from fifteen years as an entrepreneur. Also a chartered member of the BCS and lifelong learner. I speak Spanish to basic conversational (B1) standard as well as some (rusty) French and German. After hours I publish practical home‑automation and period‑home improvement notes — what worked and what broke first in my blog CTRL+ALT+DELusions. No influencer aspirations here; I'm just a Gen‑X tinkerer with a lot of spare electronics. I can help you with period home automation and overseas home monitoring.

Experience

  • SVP, Global Technology Services at Nexteq PLC
    Nov 2015 - Present · 10 yrs 8 mos

    Global technology leader for Nextew PLC (AIM: NXT.L), a global leader in outsource technology manufacturing. I'm responsible for corporate IT strategy, governance, risk management and day to day operations. My team covers the entire technology landscape, from Cloud and on-premises infrastructure, communications technology, ERP, manufacturing applications, reporting and BI platforms. We support 11 offices across 4 continents and 18 time zones! I'm accountable directly to the board of directors and manage a seven-figure global IT budget.

  • Managing Director at Shwok Technology Consulting
    Sep 2016 - Present · 9 yrs 10 mos

    Providing technology strategy, compliance and implementation consultancy to SME organisations in need of IT infrastructure that works for their business.

  • Interim CTO at Currency Stream
    Oct 2016 - Present · 9 yrs 9 mos

    CTO for Currency Stream, a financial technology platform for payment providers. We offer novel currency conversion and treasury solutions to multinational banks, merchant organisations and sovereign governments through our PCI-DSS compliant service platform. I am engaged to oversee the technology strategy and implementation of the infrastructure and application hosting environment, maintain PCI compliance and manage the technical relationship with a range of significant corporate customers.

  • Technical Director | Microsoft Support | Cloud Computing at Netvector Consulting
    Jan 2010 - Oct 2016 · 6 yrs 10 mos

    Technical Strategy & Operations for IT Infrastructure. Focused on specialist verticals in the SME market. Providing outsourced contract support and advice.

  • Operations Director | Technical Support | VoIP at Phillipson Kennedy Consulting Limited
    Sep 2002 - Oct 2016 · 14 yrs 2 mos

    Cloud infrastructure & outsourced hosting provision.