Türkiye
A highly skilled and self-motivated business professional possessing varied experience in areas ranging from project management to communications and from data analysis to client relationship management. I have a high capability in engaging and driving stakeholders and in delivering results in a high pressure environment. Additionally, I am an energetic team player that can identify trends in key business variables, with a focus on long-term goals.
Achievements: • Successfully managed the incoming load of volume (approximately 3000 transactions) as a result of the MSCI reclassification. • Successfully implemented on-boarding of top tier relationships of global custodians/International Broker Dealers and other institutional investors. Key duties and responsibilities: • Responsible for end-to-end client services and facilitation, overseeing all aspects of foreign investment routed through Citi. • Relationship management and value delivery • Account administration and serving as key point-of-contact for Custodian Services • Facilitating documentations and agreements for account implementations. • Developing strategic relations with key stakeholders in the capital market infrastructure (stock exchange, clearinghouse and CSD). • Monitoring Key Performance indicators for the Custodian business and driving internal stakeholders for deliverables. • Product management and process enhancement
Accomplishments: • Nominated as part of a delegation representing company on an international forum as a part of a cross-border regional conference. • Gave a presentation on an international forum with respect to relevant projects in relation to global industry practices. Key duties and responsibilities: • Managing the international desk and cross-border activities with respect to the affiliation with international associations • Responsible for global stakeholder management and international communications as part of the international unit • Content development for corporate communications including generating content for Annual Reports, Company Newsletter, Press Releases etc. • Serve as primary point of contact for all PR related activities • Conducting research for all planned communications • Overseeing the successful implementation of all corporate branding initiatives • Engaging in various PR activities by coordinating with external stakeholders and implementing programs and events • Managing vendors/agencies for collateral design and developments
Accomplishments: • Acted in the capacity of central person for and facilitated the successful launch of Government Debt Market Trading and settlement and Investor Portfolio Services accounts • Prepared and presented an investigative paper highlighting impediments and challenges in the GDM for further improvements in business model Key duties and responsibilities: • Conducting research for new business initiatives • Monitoring new business by tracking key variables and performance indicators • Driving new initiatives by engaging the frontline and operational teams for promotion and growth • Preparing and reporting cost projections and analysis • Managing relationships and liaising with internal and external stakeholders for system developments and formulating strategies • Engaging in business development and client relationship management for revenue generation and product promotion • Liaising with the Legal and Compliance team to facilitate the preparation of service level agreements and procedural documents/manuals
• Extraction, manipulation and processing of data • Monitoring key variables and Key Performance Indicators to meet departmental targets • Conducting data analysis to generate departmental reports • Preparing and delivering periodic and ad hoc reports to key stakeholders • Provision of data support to department • Identifying trends and patterns of significance relating to key variables • Performing daily data checks to ensure accuracy of workflow. • Managing e-channel related correspondence
• Credit initiation and appraisal • Detailed analysis of creditworthiness • Periodic reporting, documentation, and correspondence • Management of Loan portfolio by meeting set targets
• Research Paper- Comparative Analysis of Income Funds Industry • Fund Comparisons for Proposals • Preparation of comparison sheets • Assisting in preparation of corporate presentations • Client Servicing