Dallas-Fort Worth Metroplex
•Actively participates in creating the IKEA Food business plan. Works with IKEA Food Service US organization to ensure national and global priorities are incorporated, as well as local needs. Works with the IKEA Food management team in your location to develop and implement an action plan to follow up on results. •Oversees the IKEA Food operating areas within the IKEA store in accordance with IKEA Quality and Food Safety requirements as well as local legislation. Promotes a “safety first” culture where co-workers are encouraged to raise and discuss concerns and solutions. Cooperates with external service providers and authorities when needed. •Maximizes commerciality in order to grow sales as well as the conversion rate and average check leading to an increase in profitability using the Functional Commercial Review and other appropriate tools. •Ensures the development of the IKEA Food team by securing consistent onboarding and continuous training to ensure all co-workers understand how their roles are impacted by the IKEA Concept, IKEA Food Concept, commercial and operational knowledge and other key guidelines. •Ensures that IKEA Food attracts visitors, achieves sales growth and reasonable profitability, and measuring guest and co-worker’s satisfaction as well as excellent operational performance through defined Key Performance Indicators (KPIs). • Grows the IKEA Food business, in order to sustain long-term profitability. •Manages, develops, and leads the IKEA KPI performance, policies and procedures, annual budget, hiring and termination, scheduling and performance management •Acts in accordance with the IKEA Sustainability Direction and work with the IKEA Food team to take actions that contribute to sustainability, such as waste management and investments. •Oversees the implementation of, and ensures compliance with IKEA Administration Rules & Guidelines within IKEA Food, utilizing the internal tool for tracking and follow-up on compliance.
U.S. #1 Store of the Year (FY21) - Global #5 Store of the Year (FY22). U.S. #2 Store of the Year (FY22). • Supports the implementation of the IKEA Food Concept and develops action plans for IKEA Food to support commercial goals: including sales, productivity, performance analysis and problem resolution, food and operational cost control, merchandising and maintenance of the IKEA Food Sales Areas • Oversees IKEA Food team, ensuring efficient execution of routines including hiring, training, scheduling, goods flow, inventory management, purchasing, ordering, waste management and invoicing for all operations • Establishes and monitors routines for equipment maintenance in the Restaurant and Bistro production and serving areas • Ensures that the operations of all IKEA Food areas in the IKEA Store operate in accordance with IKEA Quality and Food Safety requirements and other local legislation. • Plans and maintains sales forecasts for the customer and co-worker restaurants and bistro to enable proper supply planning, ordering, efficient goods handling and inventory management
• Supervises day to day activities work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards for all food service • Oversee multi-unit food operations including 3 dining locations and a Starbucks • Reviews and track unit sales of product groups or items to control inventory and for menu and pricing management • Daily management of food ordering, production, recipe compliance and quality in partnership with Head Chef/Sous Chefs • Hiring and onboarding new team members and ongoing training of staff to ensure competency • Provide guidance, coaching, and feedback to team leaders on effective management techniques • Establishes operating standards, implements quality improvements and communicates them to employees • Manages cash handling protocol • Staff evaluations/conflict resolution/development/reprimand • HACCP focused with The Joint Commission, CMS, TDH and City regulatory requirements • Assist Food Service Department as needed with additional duties
• Schedule athletes per budget and daily business needs to meet corporate goals • Data analysis of KPI daily and metrics in order to drive business accordingly • Maintain funds to accommodate business demands with cash office duties including opening/closing, assembling/verifying cash deposits, and counting tills • Onboarding and training new associates as well as issue staff uniforms • Oversee and direct team of 10-50 athletes daily based on previous year metrics and current forecasting • Connect customers with the right product and drive revenue to maintain Top 20 sales in the nation • Ordering supplies for all areas of the store from Sales Floor to Back of House • Inventory management and maintain Loss Prevention logs to ensure team retains set standards • Technology technician (installation, troubleshooting, and maintenance) for all equipment within the store including computers, payment terminals, handheld assist devices, inventory management devices
• Responsible for supervising cashiers including assigning work, training, scheduling, reviewing quality of work, and disciplining • Responsible for all onsite cash control and ordering according to Academy procedure • Review paperwork submitted by cashiers for completeness and accuracy • Oversee department merchandising, zoning, housekeeping and price maintenance • Operate register, answer telephones and customer service functions as needed • Maintain back stock of merchandise and organization in receiving warehouse • Maintain knowledge of multitude of products across all departments to better assist customers
• Overall bookkeeping and reconciliation of daily/weekly sales reports • Balancing all on site cash in vault/banks at the beginning and end of day with proper documentation • Maintain precise financial records for entire store operations • Payroll • Inventory management • Assist all managers in any field necessary including working multiple positions when needed