Wilson Thai

Director, Facilities & Sustainability

Plano, Texas, United States

About

Versatile and solutions-driven professional with more than Nine years of experience collaborating with cross-functional teams and providing innovative problem-solving guidance and provide resource to the ESG Team. Expertise in using data analytics to ensure commercial and residential real estate projects meet delivery timelines, stay on budget, and align with operational requirements. Highly skilled at planning for short- and long-term changes and obstacles, keeping projects on track while adapting to daily workflow and needed adjustments. Proven record of building relationships with key stakeholders, including at the executive level, to support strategic decision-making. Multilingual in English, Cantonese Chinese, and Vietnamese.

Experience

  • Welltower™ Inc. (NYSE:WELL) (Full-time · 2 yrs 7 mos)
    • Director, Facilities & Sustainibility
      Jan 2026 - Present · 7 mos

    • Senior Facilities Manager
      Feb 2025 - Jan 2026 · 1 yr

    • Facilities Manager, Midwest
      Jan 2024 - Feb 2025 · 1 yr 2 mos

      Evaluating property systems and ensuring property preventative maintenance is in place. Creating new specifications for energy efficient property systems. Participating in the creation of a resource management plan intended to reduce resource consumption. Identify resource saving initiatives and formulate proposals accordingly. Provide direction to site team, when needed, to address emergency situations. Ensure that Welltower’s assets are properly maintained according to Welltower’s standards and all applicable life safety standards and local regulations. Assist with the creation of a 10-year capital plans for all assets. Ensure Welltower’s standards are met regarding all capital work completed at the sites. Assist with strategic capital spend initiatives and assist with the preparation of recommendations for management approval. Perform all other duties as assigned.

  • Essex Property Trust (9 yrs 10 mos)
    • Associate Manager, Strategic Sourcing
      Dec 2023 - Feb 2024 · 3 mos

    • Senior Analyst, Facilities
      Jan 2022 - Dec 2023 · 2 yrs

      Manage capital budgeting by gathering data and requirements from stakeholders, seeking out cost-saving opportunities and justifying expenditures and forecasts. Maintain full responsibility for operational budgets as well across more than 253 residential and commercial properties within three regions. Coordinate vendor reviews and assess potential sites to ensure value for organization, as well as contribute to approval process and communicate with municipal governments, utility companies, and other key logistical partners. Mentor and advise Project Managers. Facilitate meetings with contractors and address contractual concerns on behalf of Director of Facilities. • Gather relevant data, compile individual project and component specific cost information and perform financial analysis for all Facilities Projects • Financial management of all phases of projects (estimating, bidding, cost tracking to closeout). • Initiate and/or conduct meetings with contractors concerning contractual problems. • Responsible for capital facilities projects implementation at various sites nationwide and ensure projects are completed on time and within budget • Attend Regional Manager Meetings to discuss yearly budget as needed. • Evaluating property systems and ensuring property preventative maintenance is in place. • Accountable for oversight of owner contracts, subcontracts, PO's, associated changes orders, etc. • Track & Manage property systems in SightPlan for Facilities Department (Elevator, emergency phone system, EVSE, boiler, pool solar, Fire Life Safety, sump pump, storm drain, garage CO sensors, etc) • Responsible for inputting annual budget operation expenses and non-rev gen and rev gen capital expenses in Yardi. • Assist with the creation of a 10-year capital plans for all assets. • Provide direction to site team, when needed, to address emergency situations.

    • Resource Analyst
      Dec 2018 - Jan 2022 · 3 yrs 2 mos

      Oversee capital budgeting by gathering data and requirements from stakeholders, seeking out cost-saving opportunities and justifying expenditures and forecasts. Maintain full responsibility for operational budgets as well across more than 250 residential and commercial properties within three regions. Analyze short- and long-term strategic plans, identifying potential obstacles and planning process improvements to mitigate risks. Conduct secondary reviews of budgets and project resource plans. Collaborate with senior-level leaders across divisions, such as Finance, Operations, and IT, to assess systems operations and plan for possible changes. Communicate with key stakeholders throughout project lifecycle and track projects through every stage to ensure deliverables are aligned with strategic plans. Coordinate vendor reviews and assess potential sites to ensure value for organization, as well as contribute to approval process and communicate with municipal governments, utility companies, and other key logistical partners. Mentor and advise Project Managers. Facilitate meetings with contractors and address contractual concerns on behalf of Director of Facilities. Generate project updates and reports. • Identified need for preventative maintenance program and led concept planning, creation, and implementation, which was successfully adopted for Bellevue location in 2019 and will be rolled out in new regions in 2021. • Launched asset and resource tracker, resulting in automated data retrieval and real-time analysis for Operations. • Improved relationships between property managers and vendors, acting as liaison to gather and analyze requirements in addition to translating needs to each party. • Took on additional responsibility of underwriting projects and gathering approval from director-level leaders, often acting as catalyst to get projects started for the team. • Addressed questions from Project Managers regarding resources, software tools, and data.

  • Accounting Department Intern at San Francisco Public Utilities Commission (SF Water Power Sewer)
    Feb 2014 - May 2014 · 4 mos

    o Properly code all invoices for payment to the correct period, account and location. o Review invoices and obtain proper approval. o Initiate payment process through FAMIS system o Assist with the final retention - end close tasks o Reconciles, input, verifies entries and compares system reports to balances. o Data entry and filling o Budget reallocation between departments

  • Counter Person at Seven Seas Restaurant
    Mar 2004 - Jan 2014 · 9 yrs 11 mos

    Fast paced, high volume, face-to-face customers contact; provide cutomers with a pleasants dinning experience and quality service; cash handling and provide solution to customer's complaints; schedule planning and inventories restocking.

  • Administrative Assistant at San Francisco State University - Asian American Department.
    May 2013 - Aug 2013 · 4 mos

    Provide materials and resources for department faculties and students; organize and file students' profiles, petitions, forms, etc.. ; front desk; digitize file and report.