Singapore
Deep thinker with a strong passion in tackling complex real-world Supply Chain challenges. Meticulous by nature with a penchant for detailed planning and deriving insights from numerical trends.
- Strategy Portfolio Responsibility Oversight over portfolio of specialty strategic domains catering to enterprise objectives of driving profitability, customer experience and performance. - Project Management Oversight Manage team of Project Manager and Analyst with oversight over PMO responsibilities for Regional Operations Strategy projects, including roadmap planning, stakeholder liaison, timeline and resource management. - Operations Cost Modelling Responsible for developing costing framework and established team to drive regional standardization. Project enables comprehensive Operations cost visibility over 5 local ventures to pave way for strategic opportunity identification. - Logistics Revenue Strategy Lead team to monitor shipping revenue performance to ensure business progress towards target of 100% cost recovery. Developed novel category-specific shipping fee strategy to maximize revenue opportunities. - Lead-time Performance and Customer Experience Maintains oversight of delivery lead-time performances together with team of analysts and ensure optimal customer experience by collaborating with local teams towards >90% on-time deliveries weekly.
- Start-up Process Integration Pioneered launch of Amazon Prime fulfilment services in Singapore. Managed integration, set-up and localisation of WMS tools and warehouse processes with support teams for Singapore Outbound Operations. - Stakeholder Management Key Operations liaison for project designs and implementations. Works closely with functional teams (Facilities, Procurement, Safety, IT, HR and others) to provide key insights and synergize process changes in expansion/tech implementation projects in line with target timelines. Ensures alignment of business interests across functions. - Continuous Improvement Design, plan and execute Operations processes, including systems set-up, in change projects with data-driven decisions. Performs in-depth analyses to validate hypotheses and communicates solutions to broader Operations stakeholders to achieve alignment. - People Management Direct people management responsibilities. Supports talent development and drives performance management within the team to drive high performance culture. - Operational and Tactical Planning Plan and manage Operations forecasts to ensure fulfillment of customer delivery promise and achieving targeted key Costs, Quality and Productivity KPIs. Decision-making during crisis management to mitigate customer delivery risks to minimal levels. - Data-Driven Analytical Methodology Develops customised Excel macros and metric dashboards to streamline and drive Operations process improvements.
Shell Graduate Programme - End-to-End Supply Chain Management Responsible for End-to-End Supply Chain Management and Planning of Propylene Oxide (PO) and derivative products (worth over 750MUSD in annual revenue) through multi-mode deliveries to the Asia region (Landfreight, Seafreight and Pipeline). Works closely with Key Account customers to ensure prompt product delivery and adequate risk mitigations. - Capacity and Inventory Management Inevntory Management of PO products to achieve targeted Days Inventory Outstanding (DIO) and Cost-To-Serve (CTS) while fulfilling contractual customer SLAs. - Tactical Supply Planning Conducts tactical planning for the PO supply chain to mitigate demand and supply risks through a combination of Just-In-Time Production, Range Planning and Multi-Sourcing Supply methods. - Continuous Improvement Lead Continuous Improvement initiatives across functions to enhance operational utilizations, de-bottleneck productions and improve product quality. - S&OP Process Ownership and Stakeholder Management Drives S&OP discussions between multiple functional teams (Sales, Manufacturing, Customer Service and Logistics) and ensures alignment on volume forecasts and operational execution. Formulate levers to mitigate demand and production risks so as to ensure on-target deliveries within SLAs.
Shell Graduate Programme - Supplier Contract Management Contract Management for over 20 packaging suppliers within the APAC region, ensuring robust capacity availability to deliver 50MUSD of annual packaging supplies across the region in a Just-In-Time (JIT) supply model. - Data Analysis for Strategy Decisions Supports strategic tender decisions through employment of in-depth packaging data analyses across APAC region to drive value and savings opportunities. - Capacity Modelling and Strategic Planning Works closely with packaging suppliers to model throughput capacities and enable development of strategic supply models with relevance to geographical and manufacturing process constraints. - Supplier Performance Benchmarking Develops performance management metrices to drive improvements in supplier OTIF performance and SLA enhancements.
Unilever Leaders Internship Programme - Developed supply chain models and performed economic analyses for optimal sourcing of Identity-Preserved Sustainable Palm Oil within Asia and Africa regions as support for company's direction towards a sustainable future.