Mountain View, California, United States
Product leader with 5+ years of experience launching B2B and B2C SaaS products at early- to growth-stage startups as a product manager and 3x startup founder. My work has led to several notable results, such as a 112% net-revenue-retention rate, 25% average w/o/w user growth rate, 52% higher user engagement rate, and 10X more effective product team hiring process. My core strengths are customer research and product discovery, cross-functional product design and development, product strategy, and SQL-driven data analysis. Industry Experience: • B2B & B2C Software-as-a-Service (SaaS) • Artificial Intelligence (AI) Tech: Large Language Models (LLM) | Machine Learning (ML) | Retrieval Augmented Generation (RAG) Systems | AI Agents | Prompt Engineering • Identity Tech | Facial Recognition Tech • Prop-Tech | Property Tech • Internet of Things (IoT): Smart Homes --------------------------------------------------------- Coding Skills: • SQL • Javascript • Python • HTML / CSS • C++ • Visual Basic (VBA) • A-frame • Dart / Flutter • React • Next.JS • FastAPI • Vercel • Supabase • FlutterFlow • Bubble.io • Github --------------------------------------------------------- Product Management Skills: • Customer and Product Research • Customer Discovery • Customer Development • Product Discovery • UX Research • Data Analysis • Product Execution • Product Design • Product Development • Product Marketing • Product Launches • Product Strategy • Cross-functional Communication and Collaboration • SCRUM / Agile Development Methodology --------------------------------------------------------- Software Proficiency: • Knowledgebase Tools: • Stack Overflow • Confluence • Notion • Coda • Communication Tools: • Slack • Discord • Gmail • Task/Project Management Software: • Asana • ClickUp • Jira • Trello • Data Analysis Tools: • Mode • Trevor.io • Google Looker • Tableau • Google Analytics • Mixpanel • Amplitude • Segment • Snowflake • Product Planning/Feedback: • Productboard • Canny • Prototyping / Design Tools: • Figma • Flutterflow • Bubble.io • Photoshop Alternatives • Product Tools Tools: • LaunchDarkly • LogRocket • Other: • Solidworks 3D Modeling & CAD Alternatives • Visual Studio Code • Evernote • Airtable • Zapier
• Acquired six-figure ARR from a Fortune 50 corporation by leading a cross-functional team to deliver the industrial observability platform Clip360, the Data Dog for Manufacturing • Reduced equipment integration development time from 3 months to 3 days by leading a cross-functional team of 5 to deliver Clip TeleScript, a domain-specific language for ingesting, parsing, validating and aggregating telemetry to derive customer-specific KPIs, alerts and insights • Delivered 350+ unique KPIs to a Fortune 50 corporation by onboarding 100+ machines using 10+ integrations from 6 equipment vendors • Achieved a real-time telemetry ingestion rate of 15 messages/second from 100+ machines across 2 facilities by leading a team to deliver Clip Nexus, an on-premise hardware solution that provides omni-machine connectivity and universal telemetry ingestion for industrial data warehouses • Built the founding team of 5 engineers by sourcing, interviewing and hiring 7 engineers within 6 months
• Acquired 3 paying customers for $XXX in revenue and a beta waitlist consisting of 70+ C-suite executives by building a landing page using Webflow and running digital marketing campaigns • Delivered a beta product to initial customers by building a progressive web app using Dart, Typescript, Javascript, Vercel, NextJS, Supabase DB, Supabase Edge, Trigger.dev, Google APIs, and FlutterFlow • Conducted customer development interviews and user interviews by building multiple low-fidelity and high-fidelity Figma design prototypes • Conducted customer discovery interviews with executives and thought leaders who regularly consume newsletters as their primary source of news
• Acquired 2300+ users and $XX in weekly recurring revenue by designing and launching a consumer web app known as Verbaly, the AI Speech Coach to replace Toastmasters, that leveraged Large Language Models (LLMs) and a Retrieval Augmented Generation (RAG) System • Delivered an enterprise speech analysis API MVP as part of a 6-month sales conversation with the Bank of America • Raised $25K from Jason Calacanis and LAUNCH as a convertible note by pitching to the LAUNCH investment team • Conducted 70+ customer discovery interviews, competitor analysis, and other key research • Designed and built the front end of Verbaly’s web app (app.verbaly.ai) using Bubble.io and v1 of Verbaly’s sales website using Squarespace • Pursued Product-Market-Fit (PMF) by analyzing user behavior through Logrocket screen recordings, 3rd-party event tracking, and customer interviews, resulting in the release of various experimental features: Speech Analysis Engine, AI Speech Coach Chatbot, AI-conducted Mock Interviews, AI-conducted Investor Pitch with Q&A, Mock Small Talk Conversations with an AI • Acquired 700+ (of 2300+) users by leveraging growth hacking techniques to get unpaid mentions in notable industry newsletters (The Rundown AI, Futurepedia, AI Tools Club, etc.) • Acquired 600+ (of 2300+) users by conducting digital marketing campaigns on Twitter and LinkedIn • Established a partnership with StuPo, a student portal provider for universities in India, and released a white-labeled AI Mock Interview tool on their platform for university students at VNIT
As the company's 2nd product manager, I watched this unicorn leverage its Series B of $220 million to grow from 200 to 330 employees. During my tenure, I... • Decreased a bank’s time-to-proven value by 50% (~3 months) by leading a cross-functional team to build and launch Incode Analytics, the fraud and conversion analytics dashboard for banking enterprises, using embedded Tableau dashboards with row-level security • Closed $X million in revenue by coordinating the discovery, design, construction, and prototype demo of Incode Forms, a no-code solution for configuring custom user onboarding journeys to prevent fraud while maximizing conversion • Increased the Product Management Team's job offer rate by 10X from 0.2 to 2 offers per month by reconstructing the Incode Product Hiring process and conducting 50+ interviews • Alleviated data integrity concerns for two crucial clients by proposing and instigating an initiative to fix serious data architecture issues, followed by implementing user event tracking and logging • Successfully aligned the CEO and VPs of engineering, machine learning, and hardware on the product vision and requirements for Incode Concierge, a novel CCTV facial recognition service that enables hospitality enterprises to provide best-in-class concierge services, by writing a 2-page narrative and leading three 30-min. discussions to unblock the engineering team and deliver the product to 2 pre-paid customers • Led a cross-function team to design and develop a new experimental product offering for a U.S government agency (confidential) • Improved access to and discoverability of product knowledge by leading an initiative to evaluate and launch Stack Overflow for Teams across the engineering, customer success, IT, and product teams • Handled cross-functional communication & collaboration concerning product initiatives with our enterprise sales, enterprise customer success, product marketing, security, compliance, legal, and human resources teams
As the sole product manager, I watched our company grow from 25 to 50 employees and raise a Series B of $15 million. During my tenure, I... • Helped achieve 73% growth in Annual Recurring Revenue (ARR) & 112% Net Revenue Retention (NRR) by leading a cross-functional team alongside our CTO to construct our product strategy and roadmap with input from key internal stakeholders, a backlog of feature requests (pain points), 100+ customer discovery interviews, and SQL-driven data analyses • Achieved higher property owner engagement with a 52% increase in owner communication by leading a cross-functional team to design, build, and launch a 0-to-1 product, Owner Hub, the maintenance ops control center for property owners • Forced our largest competitor, who historically refused to integrate with us, to provide a 2-way data sync API integration by leading a cross-functional team to design, build, and launch a primitive 1-way data sync integration leveraging scheduled CSV reports, resulting in overwhelming pressure from their customer base • Led a cross-functional team to design and launch PropertyCare+, a property owner’s self-service e-catalog of premium maintenance services • Achieved a 2X increase in design & development velocity by coordinating the construction of a Design System & Component Library • Achieved a 91% increase in development velocity by coordinating the product team's transition from waterfall to SCRUM Agile Development alongside our VP of Engineering • Successfully taught the customer success, support, and sales teams to think about product development strategically by establishing a Small Feature Enhancement development swimlane and leading a cross-functional team of key stakeholders to stack-rank customer pain points using a modified RICE prioritization method
• Presented customer discovery research on an Analytics Dashboard development project to our Leadership Team. They were pleased with the outcome leading to a full-time product management position. • Presented customer profiles & value maps to key stakeholders constructed from 30+ customer discovery interviews • Presented a competitive analysis on the single-family-rental property management industry to key stakeholders