Dr. William Chia

Assistant Director (MSc Programmes), NTU | Portfolio Leadership | Governance & Stewardship | Strategic Partnerships | Organisational Transformation | Scholar-Practitioner | DBA

Singapore, Singapore

About

Dr. William Chia is Assistant Director (MSc Programmes) at the School of Physical and Mathematical Sciences (SPMS), Nanyang Technological University (NTU), where he provides portfolio-level strategic leadership for institutionally significant postgraduate programmes, spanning academic governance, financial sustainability, external engagement, and cross-domain integration. He operates at the portfolio-strategic level, accountable for the overall performance, growth, and long-term positioning of the MSc programmes. His role centres on setting direction across internal operations and external engagement, aligning enrolment strategy, programme delivery, student experience, and resource planning with School and University priorities. Dr. William Chia leads cross-domain integration and organisational alignment, ensuring that recruitment, alumni engagement, industry partnerships, academic operations, and financial planning function cohesively to support sustained growth and institutional impact. He also oversees complex and escalated cases involving policy interpretation, stakeholder sensitivity, and reputational considerations, requiring judgement across multiple functions and units. Beyond operational domains, he drives future-facing portfolio development, including new programme initiatives, short courses, FlexiMasters, strategic partnerships, and the strengthening of student career outcomes and alumni engagement as part of long-term portfolio sustainability. Prior to NTU, Dr. William Chia accumulated cross-sector and cross-border experience across higher education institutions in Singapore and China, including senior academic and administrative leadership roles. His earlier career spans education, corporate training, and advisory work across the Asia-Pacific, shaping his cross-cultural perspective and institutional governance capabilities. He holds doctoral and postgraduate qualifications from leading UK and Singapore institutions, including training at Oxford and Cambridge. His interests lie in organisational transformation, leadership, and the evolving role of higher education institutions in navigating complexity, uncertainty, and long-term societal change.

Experience

  • Assistant Director (MSc Programmes) at Nanyang Technological University Singapore
    May 2025 - Present · 1 yr 3 mos

    Lead portfolio-level strategy and performance for SPMS’s MSc programmes (FinTech, Analytics, Precision Scientific Instrumentation, Modelling & Simulation, Cybersecurity: Applied Cryptography), a self-financing multi-million portfolio supporting 450–550 students. Oversee cross-domain integration across academic operations and external engagement, aligning recruitment, partnerships, programme delivery, and student outcomes with School priorities. Drive enrolment growth, market positioning & alumni and industry engagement, while ensuring governance, audit compliance, and operational scalability. Act as escalation point for complex, cross-functional matters. Lead portfolio development initiatives, including new programmes, partnerships, and career-focused engagement platforms. Executive Committee Member, Postgraduate Courses (PGC) Affairs

  • Associate Faculty (Master of Management) at Singapore University of Social Sciences (SUSS)
    Dec 2024 - Present · 1 yr 8 mos

  • Director at The Culture Embassy Pte Ltd
    May 2019 - Present · 7 yrs 3 mos

    The Culture Embassy specialises in crafting bespoke communications and experiences to captivate your audiences and elevate brand engagement. We embrace a culture where creative ideas are nurtured and translated into sophisticated narratives for our diverse portfolio of partners ranging from international hospitality, lifestyle and luxury brands, consulates, chambers of commerce, and renowned food and beverage establishments. The Culture Embassy is an agency specialising in marketing to China, helping international and local brands to engage their target segments through strategic marketing, advertising, public relations and social media campaigns via superlative content creation, creative design, customer acquisition and relationship management, effective online campaigns and KOL promotion. We provide consultation and implementation for all Chinese marketing and social media platforms.

  • Research Manager at OCTAVE Institute Limited
    Aug 2023 - May 2025 · 1 yr 10 mos

  • Head Of School (School of Business & Law) at London School of Business and Finance LSBF
    Oct 2021 - Jul 2023 · 1 yr 10 mos

    Academic and Exam Board Member