William Wood

Director of Solutions Architecture at Marlin Communications | Unified Comms Consultant | Voice | Video | Data | Mobile

Bath, England, United Kingdom

About

Consultative provider of business comms solutions into large SME and enterprise environments. Head of Pre-sales for many years, working with the latest voice, video, networking and cyber security technologies, to understand their mechanics and how best deployed, in order to provide effective solutions for our clients. I believe that trust has to be earned, which is something that comes over time through exceeding expectation and delivering what you promise. Business improvement drivers are evolving, whether making existing staff more effective, implementing flexible working, protecting company data, or improving user collaboration. With over 25 years of communications experience and a keen interest in the technologies involved. Having deployed many innovative and hugely successful communications solutions, my goal is to guide through the process of identifying business pains and recommend the infrastructure and services to solve those problems with tangible ROI. Specialties: Enterprise Unified Comms Systems AI Compliance Call Recording Systems Contact Centre / CX consultancy & design Enterprise Mobile Voice & Data Advanced Video Conferencing and Pro Audio/Visual solution design Hosted (Cloud) Telephony, & SIP services Structured Cabling Installations SD-WAN & SASE Data Networks Project Management Network & Cyber Security Microsoft Teams & Zoom Voice and Video solutions

Experience

  • Marlin Communications (24 yrs 9 mos)
    • Director of Solutions Architecture
      Apr 2024 - Present · 2 yrs 4 mos

    • Head of Pre Sales
      Jan 2017 - May 2026 · 9 yrs 5 mos

    • Senior Account Manager
      Nov 2001 - Feb 2022 · 20 yrs 4 mos

      Supplier of business telecoms and data networking solutions to SME and corporate environments, including: Unified Communications Call Recording Contact Centre Systems Audio and Video conferencing VoIP and SIP Solutions Business Telephone Systems Leased Lines and MPLS networks Mobile voice and Data (EE/Voda/O2) Digital Pen and Digital form data collection solutions Mobile Tracking and Lone-worker solutions

  • Trade Sales Executive at Kentel
    1997 - 2001 · 4 yrs

    Telephone sales and account mangement of a range of telecommunication dealers, supplying phone system hardware.