William Martino

Regional Product Support Representative

Granbury, Texas, United States

About

Over 10 years of Manufacturing management experience in the ever changing field and corporate environment. Customer contact dealing with all aspects of business relationships. I enjoy working with industry leaders and expanding by sharing my knowledge base with co-workers, colleagues, and customers.

Experience

  • Field Service Representative at Sinoboom
    Jul 2024 - Present · 2 yrs 1 mo

  • Product Support Specialist at XCMG Group
    Oct 2022 - Jul 2024 · 1 yr 10 mos

  • Regional Manager at Haulotte
    Apr 2018 - Oct 2022 · 4 yrs 7 mos

  • Mechanical Technician at Sunbelt Rentals, Inc.
    Oct 2017 - Apr 2018 · 7 mos

    Perform repairs on Aerial based platforms and telehandlers. Asses customer damages perform ANSI inspections, as well as calibrating the aerial work platforms. • Troubleshoot hydraulic and electrical issues. • Perform updates on machines required by the manufacture. • Made timely necessary repairs in order to reduce down time.

  • Shop Foreman at US Markets
    Sep 2015 - Oct 2017 · 2 yrs 2 mos

    Oversee repairs of aerial based platforms and telehandlers, as well as providing dealer level training to large rental companies. Perform warranty repairs, make quotes for customer damages, ANSI inspections, and to calibrate machines. • Troubleshoot hydraulic and electrical issues. • Maintain customer-business relationship by visiting various locations in the North Texas area. • Travel to various locations to update software and the recalibrations of large boom areal platforms. • Assist rental company’s mechanics with extensive troubleshooting and repair procedures. • Perform updates on machines required by the manufacture. • Follow strict guidelines for hazmat waste disposal. • Perform accurate warranty repairs in accordance with manufacture guidelines.