William Kennedy

Global Lead for Customer Experience and Voice of the Customer

Nice, Provence-Alpes-Côte d'Azur, France

About

Experienced Analytics Specialist with a demonstrated history of working in the pharmaceuticals industry. Strong research professional skilled in Market Research, Management, Healthcare, Competitive Intelligence, and Business Intelligence.

Experience

  • Viatris (France)
    • Global Lead for Customer Experience and Voice of the Customer
      Feb 2023 - Present · 3 yrs 5 mos

    • Global Omnichannel Intelligence/Analytics Lead
      Mar 2021 - Feb 2023 · 2 yrs

    • Business Analytics and Insights Lead
      Nov 2020 - Mar 2021 · 5 mos

  • Pfizer (11 yrs 3 mos)
    • Business Analytics and Insights Lead - Upjohn Europe Alliance Markets
      Apr 2020 - Nov 2020 · 8 mos

    • Global Business Analytics - Europe Lead - Pfizer Essential Health BU
      Jul 2014 - Apr 2020 · 5 yrs 10 mos

    • Team Leader Specialty Care Europe - Business Analytics and Insights
      Sep 2012 - Jun 2014 · 1 yr 10 mos

  • Senior Market Analyst at Roche
    Jan 2005 - Aug 2009 · 4 yrs 8 mos

  • Consultant at TNS Ltd
    Apr 2004 - Dec 2004 · 9 mos

  • Business Development Manager at infopharm ltd
    Jun 2001 - Dec 2003 · 2 yrs 7 mos