William Gaffney

Practice and Organizational Management

Jamesville, New York, United States

About

Experience

  • Human Resources-Practice Management at CTN VECTOR
    May 2021 - Present · 5 yrs 3 mos

    Oversee operations of regional therapy network of 3 offices. • Post, screen, onboard, and benefits enrollment of newly hired providers and personnel. • Verify and maintain credentialing of providers. • Process payroll on bi-weekly basis. • Maintain 401K enrollment, contributions, and input/run bi-weekly batches through Voya. • Compile audit reports for annual 401K and end of year payroll. • Track and update PTO, employee leaves, and employee anniversary dates. • Run weekly caseload reports. • Input and file correction plans when needed. • Add and terminate employees to HR/Payroll and billing databases. • Administer and coordinate employee PFL, Disability, and Medical leaves with insurance carriers. • Stay informed of NY State labor laws and ensure regulatory compliance. • Keep track of providers NY State paid sick time accrual and use. • Address escalated or essential situations with providers and employees

  • VAP Services Coordinator at St. Joseph's Health
    Jun 2017 - Oct 2022 · 5 yrs 5 mos

    - Develop strategies and make recommendations concerning vital access provider grant programs. - Vendor management. Establish relationships and agreements with vendors. - Create and run data analysis reporting. - Arrange, oversee, and structure outpatient transportation program for behavioral health. - Assist clients with coordinating and upgrading vital access services. - Enhance therapist scheduling practices. - Billing services for PROS program.

  • Patient-Provider Representative at St. Joseph's Hospital and Medical center
    Jul 2012 - Jun 2017 · 5 yrs

    - Coordinate emergency services for ER providers. - Assist with Emergency Department patient flow. - Initial point of outside communication with specialty physicians and patient contacts. - Update provider information in Intellidesk network. - Oversee patient information on hospital Epic database. - Scan pertinent patient medical documentation. - Inventory and order dietary stock for each of the 4 Emergency Room zones. - Together Communications team member and spokesperson. - Epic Lead designate (Help orient new hires on Epic database and provide input and test of upgrades).

  • Water Treatment Plant Operator at Brunswick-Topsham Water District
    May 2008 - May 2011 · 3 yrs 1 mo

    Oversaw daily operations at Districts 3 Pumping and Treatment stations - Adjust and maintain chemical feed systems - Advised and assisted consumers when responding to client calls - Tested and analyzed water quality of system - Maintained and updated district system logs and records - Responded to, and addressed any after hour issues/emergencies - Maintained and adjusted water storage levels for both towns

  • Provider Services Rep at Anthem Blue Cross Blue Shield
    Jun 2006 - May 2008 · 2 yrs

    - Acted as a liaison between Anthem contracted providers and Blue Cross and Blue Shield health insurance plans nationally - Researched and resolved issues dealing with provider contracted allowances and processing guidelines - Communicated and work with other Blue Cross and Blue Shield plans throughout the country on Blue Card claims adjustments and high priority issues - Reviewed provider appeals and escalations