William Gaffney

Regional Maintenance Manager

Boynton Beach, Florida, United States

About

Experience

  • Regional Maintenance Manager at The Fresh Market
    Jan 2021 - Present · 5 yrs 7 mos

  • Retail Store Manager at not disclosed
    Jan 2014 - Present · 12 yrs 7 mos

    Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. Applied performance data to evaluate and improve operations, target current business conditions and forecast needs. Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success. Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget. Increased profits through effective Type training and troubleshooting profit loss areas. Managed Number Job Titles successfully in fast-paced environment through proactive communication and positive feedback. Maintained proper product levels and inventory controls for Type merchandise and organized backroom to facilitate effective ordering and stock rotation. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Protected store from loss or theft by setting and enforcing clear security policies. Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns. Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands. Managed inventory control, cash control and store opening and closing procedures. Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of Job Titles.