Landing, New Jersey, United States
• Provided technical support both remotely and through desk side visits. • Acted as the liaison between the user and other IT teams for requests and support issues • Installed and configured all required software for both Windows and Mac computers • Configured and installed Rorke Data SAN and NAS appliances. • Configured and installed Apple Xserve servers. • Configured XSAN 2.1 and 2.2 • Configured Promise SAN(s) and NAS gateways. • Configured and installed Apple Final Cut Servers • Upgraded, Configured and deployed Apple Mac computers running OS X 10.5-10.11 • Upgraded, Configured and deployed Dell, HP and Lenovo manufactured Windows based PC(s) • Upgraded, Configured and deployed HP manufactured Windows based Servers • Support Blackberry, ANDROID and IOS based handheld devices • Configured Cisco Switches and Access Points.
• Provided 2nd and 3rd level technical support both remotely and through desk side visits. • Acted as the liaison between the user and other IT teams for requests and support issues • Installed and configured all required software for Windows computers • Upgraded, Configured and deployed Dell, HP and Lenovo manufactured Windows based PC(s)