Regensburg, Bavaria, Germany
Solutions-oriented Quality Manager professional with 20 years of experience in quality assurance. Key experiences earned from diverse of globally excellent electronic manufacturing. Whereby, it ranges from operational environments in consumer electronic devices, semiconductors and automotive industry. • Knowledge in the implementation and control of appropriate supplier quality assurance measures along the complete process chain (from development to make market phase). • Expert capabilities for driving root cause analysis and enforcement of robust counter measures at the supplier. Consequently, ensures that the components and the processes meet the defined quality requirements. • Outstanding maintenance of data evaluation and reporting system for supplier quality related key performance indicators. By which, publishing periodical quality performance reports for organization’s up to date visibility and management escalation as needed. • Reliable to provide technical expertise to Purchasing organization for negotiation with the supplier from sourcing to quality and business escalations. • Able to communicate effectively not only with supplier engagements but as well as with other interfaces e.g. Customers, Factory/operations management, Business unit core, Project management • Certifications: VDA6.3 lead auditor; TS16949 system trained and practitioner; lean 6-sigma advocate • Deep experience and on-hands working with several countries and diversities. Had worked in different countries such as the Philippines, Singapore (partly in China) and Germany.
• Took over as an additional role of supplier quality head from 11/2025 • Leads a global automotive customer quality team who serves as the main point of contact on managing complaints and continuous improvements. • Interfaces with the customer as the company's representative in managing de-escalations and task force steering. • Drives the automotive division KPIs ensuring customer metrics are achieved such as fast resolution of complaints, quality of problem solving reports are according to expectations, and lessons learned are read across. • Advocates strategic and sustainable quality improvement projects within the company having the voice of the customer as foundation. Such for example is quality front loading where key learnings from series production experiences are taken as valuable inputs in the new project's starting phase.
• Implemented and driven Business Area Safety and Motion quality initiatives with strategic topics (incidents reduction and frontloading), which are steered together with cross-Automotive management functions. • Supported the improvement activities in root cause analysis and implementation of appropriate counter measurements at the supplier (Quality red alerts transformed to lessons learned). • Represented the voice of BA SAM to drive specific topics in Automotive Electronic supplier improvement programs at both working and management level meetings. • Closely collaborated with the BA SAM SQM plants as support on customer escalations related to Electronic component issues. • Ensured that in sourcing decisions, as a voice of BA SAM for Electronics, the nominated supplier confirms to our company's Quality First strategy (quality contracts are known and lessons learned understood with evidences shared as one of the frontloading measures).
• Frontload in Passive Safety and Sensorics supplier management focusing on the following: a) Representing the business unit in new projects specific to supplier sourcing; b) From new project phase to APQP management (implementing the voice of customer). • Works directly with corporate cross function groups i.e. Supplier Management, Purchasing and Project Management assuring that the key performance indicators of the business unit are attained.
• Executes single contact window on quality engineering topics and issues with key automotive customers in Asia and North America – includes Continental, Delphi, and Hella • Interfaced and engaged with key quality automotive projects relevant to continuous improvement with headquarters situated in California, USA – includes weekly executive management report distribution and conference call meetings. • Hands on with regional Asia back end facilities on key customer action responses and projects – includes articulating KPI metrics and resolutions. • Consolidated and facilitated quality reviews to Siliconix management on the progress of customer quality indices – developed scorecard review and standardized factory quality engineering reporting (considered 1st to standardize in Asia headquarters).
• Managed and promoted Supplier Quality Management system to assure measurements and activities are in place meeting the quality of supplied parts and services – efforts lead to reduction of PPM failures to a single digit in a 3-year period. • Administered a team of dedicated experts (6 engineers, 6 technicians; 4 inspectors) to reach the defined targets – efforts lead to structuring a component category based organization applying their own field of expertise. • Contributed to reach the corporate, local business and quality targets through an optimized efficiency of purchasing, quality and logistic processes – efforts in pursuing quality cost compensation brought by supplier fault lead to 60% chargeback cost. • Demonstrated control of failure prevention orientation, advanced quality management measures in the design/development phase for supplied parts and services, as an assurance that products meet the defined quality requirements – efforts in early and pro-active engagement with Purchasing and Development teams resulted to source and release best in class suppliers in BU Sensorics and Transmissions. • Indoctrinated the assurance that in new projects, sourced supplier will be selected under consideration of the total cost of ownership approach and do not jeopardize the quality – effort in the active role of sourcing process guided the project team of awarding to competent supplier for BU Sensors and Actuators. • Effected supervision on cross quality functions in the factory related to additional product line quality, QS, Document Control and Failure Analysis – efforts in functional agility had lead to contribution on Sensor Cluster line release and acceptance from Chrysler and Ford in the year 2006; development of Document control and Failure analysis procedures and system in 2 year period from year 2006. • Provided exemplary quality leadership and support on customer and 3rd party external audits