Louisville, Kentucky, United States
- Partnered with enterprise stakeholders to advance organizational effectiveness by introducing and implementing frameworks that enable streamlined decision-making and disciplined investment, resulting in prioritized value delivery and elimination of duplicative solutions. - Equipped business leaders with analytical tools and strategic support to quantify technology investment value, proactively identify interdependencies, and mitigate risks impacting value realization. - Supported Insurance Products & Benefits, Enrollment & Onboarding, Consumer Payments, Medicaid, and Individual Medicare teams—overseeing and optimizing more than $100M in technology expenditures. - Led the facilitation and promotion of agile and Lean Portfolio Management (LPM) transformations across horizontal and vertical teams, enhancing delivery efficiency and adaptability. - Conducted monthly engagements with business and technology units to provide guidance, deliver updates, and report on key modernization initiatives, ensuring alignment and transparency across teams.
- Established and led the Plan Benefit Administration business unit within Author by Humana, ensuring the strategic alignment of business objectives. - Collaborated across multiple departments, leveraging subject matter expertise to ensure the accurate application and communication of benefit information in both internal and external systems. - Managed the full lifecycle of specialty benefit vendor relationships, including sourcing, implementation, and ongoing performance monitoring, to support high-quality solutions and compliance.
Lead a high-performing team through the strategic planning, filing and implementation of Medicare Advantage plans for a Fortune 100 Company.