Will Lugo

Operations manager at Arcadia Cold

Mokena, Illinois, United States

About

Highly efficient warehouse operations manager offering over 17 years of experience in logistics and distribution. Recognized as a consistently productive leader who can train, mentor, and motivate others to achieve similarly high levels of work. Excellent reputation within the company for improving warehouse efficiency while meeting company budget guidelines.

Experience

  • Operations Manager at Arcadia Cold
    Apr 2026 - Present · 3 mos

  • Materials Supervisor at Prater Industries
    Jun 2025 - Apr 2026 · 11 mos

  • Operations Manager at FedEx Logistics
    Sep 2023 - Jun 2025 · 1 yr 10 mos

  • Lineage Logistics (Full-time · 4 yrs 3 mos)
    • Operations Manager
      Aug 2022 - Jul 2023 · 1 yr

    • Special Operations Manager
      Mar 2022 - Aug 2022 · 6 mos

    • Operations Manager
      May 2019 - Mar 2022 · 2 yrs 11 mos

      • Key member of the building leadership team • Managed daily operational procedures including verifying inbound and outbound shipments, handling of customer product, and maintaining an accurate warehouse inventory • Developed and managed systems to ensure operational performance goals were met within company-directed cost, revenue, and profit parameters • Established operation system improvements by analyzing workflow, staff and space requirements, and product layout and implemented changes when necessary to improve efficiency • Managed a cross-functional team of 80 employees by training, assigning, scheduling, coaching, and disciplining when needed • Traveled to other warehouses to oversee and improve daily operations to ensure a higher level of efficiency • Ensure imported and exported product met USDA and FDA standards

  • Preferred Freezer Services (Chicago, Illinois, United States)
    • Operations Supervisor
      2010 - 2019 · 9 yrs

      • Managed team of employees to ensure building runs efficiently • Utilized company WMS to manage orders and communicate with customers and other staff • Load and unload trucks of product according to company and customer standards • Improved the flow of product coming into the cooler by eliminating the step of re-handling product at the freezer

    • Warehouse Associate
      2009 - 2010 · 1 yr

      • Operated forklift and machinery to load and unload customer product for storage and shipment • Located and moved product pallets for storage and shipment • Identified and reported product shortages and damaged cases