Wilhelm Reich

Director of Operations @ Findymail | B2B Email & Phone Data for Modern Sales Teams, Certified EOS Integrator

Greater Barcelona Metropolitan Area

About

I oversee a lean team of 7 at Findymail. We help modern sales teams find B2B contact details of anyone, anywhere. With experience from: → Co-founding the largest agency in Germany for successful product launches on Amazon and helping thousands of clients become bestsellers. → Co-founding the first M&A firm in Germany for digital businesses, managing over 50 successful client projects, and leading the company through a management buyout. I’m leading operations at Findymail: → Managing cross-functional teams → Developing Sales & Marketing SOPs → Acting as a strategic partner to the CEO Findymail is trusted by the best sales teams in the world, including: Clay, Gartner, Instantly, lemlist, Breakcold, Apollo, AiSDR, Leadspicker, Firmable, and Reply Our unique proprietary algorithms give you more valid emails than the top five alternative providers combined. ➡️ Follow Wilhelm Reich for tips & content on GTM and operations. ➡️ DM me on LinkedIn or email me at [email protected] for collabs ➡️ Visit findymail.com if you need B2B data that’s actually accurate

Experience

  • Director of Operations at Findymail
    Jan 2025 - Present · 1 yr 6 mos

    Accurate B2B emails, phone numbers, lead finder & CRM enrichment for modern sales teams - A data provider that you can actually trust, with built-in verification and GUARANTEED accuracy - A lead finder powered by AI so that you can build prospecting lists FAST without manual review required - A plug-and-play CRM cleaning and enrichment tool that maintains the data in your CRM on autopilot

  • COO (Interim) at SellerConnector GmbH
    May 2024 - Dec 2024 · 8 mos

    Develop operational processes for sales, customer onboarding, billing, and technical operations to ensure efficient scaling and reduce inefficiencies. Oversee cross-functional projects leading up to product launch, ensuring momentum and alignment with company goals. Implement OKRs and KPIs to align teams with strategic goals, enabling a collaborative, high-performance culture. Establish a robust sales infrastructure by integrating tools like HubSpot and LinkedIn Sales Navigator, optimizing lead management, customer relationship tracking, and sales pipeline efficiency. Lead the recruitment, onboarding, and training of a high-performing sales team to ensure rapid client acquisition and revenue growth. Create dashboards and a streamlined reporting process to track key performance metrics, enable real-time visibility into business operations, and inform decision-making. Lead strategic initiatives to improve operational efficiency by addressing bottlenecks, enhancing workflows, and supporting the company’s growth and scalability.

  • Co-Founder | Head of Operations at Dragonflip
    Aug 2017 - Oct 2023 · 6 yrs 3 mos

    Successfully led the company through a full acquisition, overseeing all aspects of the sale process, including negotiations, due diligence, and integration, resulting in a profitable exit. Managed 50+ high-stakes client projects, consistently delivering exceptional results while optimizing for scalability and client satisfaction. Lead expansion into new European markets, driving significant revenue growth and positioning Dragonflip as a market leader in digital M&A. Implemented the EOS framework to streamline operations, enhance team alignment, and establish a clear vision for sustainable business growth. Supervised cross-functional teams to guarantee the smooth execution of important initiatives, encouraging collaboration across departments. Developed strategies to increase operational efficiency, reduce costs, and expand service delivery across multiple regions. Automated internal processes to improve team efficiency and scalability while maintaining high service quality. Built and maintained strong relationships with key stakeholders, driving business development and fostering long-term partnerships.

  • Co-Founder | Project Manager | Business Development at AMZStars
    Apr 2016 - Jun 2018 · 2 yrs 3 mos

    Led cross-functional teams to successfully deliver complex projects, ensuring on-time completion and client satisfaction. Conducted comprehensive market research and competitive analysis to launch new services, resulting in significant client base expansion. Developed and executed go-to-market strategies, collaborating with sales and marketing teams to drive company growth. Managed key accounts, nurturing long-term client relationships through consistent communication, personalized service delivery, and value-driven solutions. Identified business opportunities and developed strategic partnerships to support revenue growth and market expansion. Implemented project management best practices, improving team collaboration, project efficiency, and resource allocation. Tracked project milestones and KPIs to guarantee successful delivery and continuous improvement across all engagements.

  • T-Systems International (3 yrs)
    • Student (dual study programme)
      Oct 2012 - Sep 2015 · 3 yrs

      Bachelor of Science in Business Informatics

    • Student Internship
      May 2014 - Aug 2014 · 4 mos

      Internship in Finance & Controlling