Flavio Santos

Country Head Sweden | Smart Infrastructure Buildings

Norrköping, Östergötland County, Sweden

About

I am leading the magnificent Swedish organization for the Smart Infrastructure Buildings business. We are transforming the Buildings segment by combining digitalization, energy efficiency, safety and security with technology that has purpose, in a cost efficient and sustainable manner. With over 25 years of experience in sales, aftermarket, project, services, and business management, I have a passion for innovation and a mission to accelerate the solutions journey and improve the customer experience through digital and value-adding offers. I am driven by inspiring employees to deliver their best and achieve long-term goals and develop talents. I empower them to solve issues and delight our customers, while creating a positive work environment. I believe that results are a consequence of that. For me it's critical to drive a sustainable future by integrating environmental, social and economical aspects into my business and personal engagements. I am fluent in four languages and can do business in another three, which have been key to my professional success and network. I am a communicative, warm and social who values team-work and entrepreneurship.

Experience

  • Country Head Sweden at Siemens
    Feb 2026 - Present · 6 mos

    Country Head Sweden for the fantastic team of Smart Infrastructure Buildings. In this role I have the privilege to lead the country execution to promote and implement technologies and innovation with purpose, with an optimized go-to-market aiming to transform the everyday life of businesses and for people, all in a sustainable manner.

  • Member Board of Directors at Zavepower Innovative Technology
    Aug 2025 - Present · 1 yr

    Contributing to the Board of Directors with expertise in channel management, commercial strategy and aftersales.

  • Husqvarna Group (6 yrs 6 mos)
    • Global Director of Strategy & Transformation - Aftermarket
      Jan 2025 - Feb 2026 · 1 yr 2 mos

      Leading the Strategy and Transformation office for the Global Aftermarket business. Accelerating the servitization of our global business, improving the performance of the Parts & Accessories business and improving the customer experience by executing on prioritized global programs.

    • Acting VP Global Aftermarket - Residential and Professional Business
      Jan 2024 - Dec 2024 · 1 yr

      Supported the transformation and implemented the a new global organisation for Aftermarket and Services with the mission to accelerate the servitization and secure the most optimal customer experience by orchestrating important interconnected areas: - Parts, accessories and the aftermarket business - Machine uptime and monitoring - Service offers and new business models (Operational Leasing and As-a-Service)

    • VP of Aftermarket, Services & Quality, Global PRO Business Unit
      Jan 2022 - Jan 2024 · 2 yrs 1 mo

      Management of the entire post sales activities for the global professional business unit. Responsible for the Quality department securing the end-to-end process from R&D throughout the entire lifecycle of the products. Managing also the complete Services department for professional services offers.

  • Country Manager / Professional Channel at Signify
    Oct 2017 - Sep 2019 · 2 yrs

    Philips has been revolutionizing lighting for over 125 years. We pioneered the world changing development of electric light and LED, and are now leading the way in intelligent lighting systems and services. Our deep understanding of how lighting positively affects people, enables us to deliver innovations that unlock new business value to our customers. We offer rich lighting experiences that make people feel safe, comfortable, focused, energized and entertained. By leveraging the Internet of Things, we are transforming buildings, urban places and homes. To increase energy efficiency, and manage working environments in a more environmentally friendly way. To make cities safer and more responsive. To help our healing and improve our well-being. And to create experiences at home like never before. That’s how we are taking light beyond illumination, and help improve the way the world works and people live.

  • Schneider Electric ()
    • Vice President Nordic & Baltic Zone Execution Center
      Jul 2015 - Oct 2017 · 2 yrs 4 mos

      Leadning the Nordic & Baltic project management organisation, a cross-border and multi-disciplinary initiative to allow for more efficiency, innovation, improved customer intimacy and accelerated development opportunities for our employees. Covering all business units with focus on end-user business model across 7 countries: Sweden, Norway, Denmark, Finland, Estonia, Latvia and Lithuania. Head of the sales force for the swedish Energy & Sustainability Services, a business unit providing high level services and projects that will deliver real value from the sustainability strategy, making companies and cities more efficient in their usage of resources such as energy, water, gas, heat & cooling and raw materials.

    • Vice President of Execution Center and Energy & Sustainability Services
      Nov 2013 - Jul 2015 · 1 yr 9 mos

      P&L Management Project Management, Engineering and Technical Solutions with full country coverage Project delivery and management of multi-business including Energy Management (Energy Perfomance Contracting, remote monitoring, Energy Efficiency), Electrical Distribution MV and LV, Industrial Automation, Data Centers and Building Automation. Head of Sales force for Energy & Sustainability Services covering End User markets: IT, Industry, Buildings, Energy, Smart Cities.