Greater Seattle Area
I turn lived execution into systems that scale. My work centers on building operations at scale—improving cost, speed, accuracy, and experience at the same time across supply chain, risk, compliance, and infrastructure-heavy environments. I operate where execution is constrained, complexity is high, and failure is expensive. I’ve led and rebuilt global operations in software and regulated settings, delivering 80% cost reduction and 10× faster cycle times by redesigning operating models end-to-end—not by adding headcount or layering process. As friction drops and decisions speed up, customer and operator experience improves as a direct byproduct of better systems. What differentiates my work is a focus on operating systems, not policy or theory. I diagnose where cost, delay, errors, and poor experience reinforce each other, then redesign the system so teams, vendors, and customers can move faster with less effort. My background spans information technology, supply chain and vendor operations, risk-heavy workflows, and control-intensive back-office functions, with increasing focus on infrastructure and capacity-constrained environments where experience, coordination, and execution speed materially affect outcomes. I work best with leaders and founders who want operations that scale cleanly—lower cost, faster throughput, and better experience—rather than operations that merely comply or look good on paper. If the operation is critical, constrained, or breaking under growth, that’s usually where I add the most value.
Founder of CT & Associates LLC, where I build practical AI and automation solutions that help small businesses grow revenue, reduce manual work, improve compliance, and deliver better customer experiences. I lead strategy, product direction, client discovery, and implementation for AstroFlux — CTA’s AI automation platform designed for small-business workflows such as lead intake, quoting, scheduling, customer communication, operational follow-up, and process governance. My focus is helping business owners turn fragmented manual processes into measurable systems that improve speed, cost, quality, compliance, fraud control, operational risk, and ROI.
Lead the Vetting Operations team which is accountable to design and run services that protect Microsoft, our Partners and Customers from compliance-related risks that include corruption, fraud, trade issues and other related security concerns.
Managed the global manufacturing network to ensure supply continuity of finished goods for top tier customers such as Sun Micro Systems and Cisco in both NPI and Production Environments across China, U.S., and Mexico.
Led a team of developers in driving technological innovation and alignment with business objectives. I managed IT functions from Helpdesk support to strategic planning, elevating IT as a strategic partner within the organization.
Implement large enterprise application systems development and enhancement for the State of California (Department of Health, San Joaquin County, Sacramento County, and Orange County). (CMM Level 3).