Whitney Zack

Head of Engineering Operations | Fixer

San Francisco, California, United States

About

As an operationally-focused leader with a sharp technical mind, my strength lies in harmonizing product objectives with engineering innovations.

Experience

  • Engineering Operations, Chief of Staff to CTO at Rippling
    Oct 2022 - Present · 3 yrs 10 mos

    Chief of all things Engineering. Strategic AI Talent Management and Operations for Rippling.

  • Reddit, Inc. (4 yrs 8 mos)
    • Senior Engineering Manager
      Mar 2019 - Oct 2022 · 3 yrs 8 mos

      - Defined the multi-year mission and strategy for Core Platform at Reddit to meet executive KPIs. - Hiring manager of engineering roles, scaled up interviewer training and recruiting processes. - Initiated and led the evolution of on-call rotations into sustainable practices across Infrastructure - Managing and mentoring individual contributors transition into the management path. - Managed multiple teams through forming, storming, norming, and performing stages. A sample of systems my teams build and maintain: Media Images / Upload pipelines AWS Hosting Costs/ Forecasting - Tooling, monitoring, team and organizational budgeting Core Data Models - Comments, Posts, Voting, Accounts Authentication - Service to Service and User Session Management, User PII and Identity data Want to work with talent on the front page of the internet? https://www.redditinc.com/careers

    • Engineering Manager
      Mar 2018 - Feb 2019 · 1 yr

      My first year at Reddit - Created and executed a competitive reservation strategy with AWS reducing infrastructure spend by 55% - Negotiated and migrated Reddit observability to a new platform for application telemetry - Discovered and executed a project to reduce media costs by 70% - Mentored and coached engineers into Staff level positions to lead the rollout of Envoy as a Service mesh

  • Lead Software Engineer at MyFitnessPal
    Nov 2013 - Mar 2018 · 4 yrs 5 mos

    I joined MyFitnessPal as a Software Engineer on a Platform team leading up to the acquisition of MyFitnessPal by Under Armour. Within the first three months at MyFitnessPal I replaced the entire search architecture with Elasticsearch ranking and relevance solution. Six months later launched a company wide Kafka platform and data pipeline. Three months after that launched a complete engagement platform for all user messaging (email/sms/push) including CMS, privacy and analytics. Was a technical adviser and product manager to proto-type agile application team. I continued on this path executing post acquisition on multi-application initiatives building out and growing the Platform team for UACF. I was lead on a platform team. Head of the social connected strategy across all of UACF applications on Platform Engineering. I co-chaired our Engineering Leadership group responsible for standards, interviewing, culture, and best practices. My previous direct team maintained and built the lower levels of the stack, including: Platform data pipeline Real-time messaging Social Platform Mobile analytics Mobile data synchronization

  • Senior Software Engineer / Product at Retiqueta
    Oct 2016 - Jan 2017 · 4 mos

    Helped colleague launch new product to existing startup application around user engagement, CTR and sales conversion. Developed and Designed news feed feature for community growth and sales outreach Search algorithm with personalized user engagement around affinity and client engagement. Mobile flow optimization Measured against revenue impact, post implementation of these projects sales numbers saw a 10x uptick in conversion from new users and a 5x uptick from existing users.

  • Software Engineer at Micron Technology
    Jun 2012 - Nov 2013 · 1 yr 6 mos