William Hayden H.

Supporting Field Accounts @ Redis

Austin, Texas, United States

About

Experience

  • Redis (1 yr)
    • Field Accounts
      Feb 2026 - Present · 6 mos

    • Corporate Accounts
      Aug 2025 - Feb 2026 · 7 mos

  • Business Development Coordinator at Leadership Institute
    Jun 2023 - Sep 2025 · 2 yrs 4 mos

    • Own outreach and engagement across statewide territory, driving awareness and adoption of organizational programs among student-led groups and campus leaders. • Consistently exceed targets each semester for group partnerships, contact acquisition, and on-campus coaching engagements—outperforming national averages. • Generate new “accounts” by sourcing, qualifying, and converting prospects (students or group leaders) through a combination of outbound cold outreach, referrals, and in-person networking. • Act as full-cycle relationship manager for active groups: deliver tailored coaching sessions, provide strategic support, and reinforce engagement to encourage long-term retention. • Maintain a clean, up-to-date Salesforce pipeline with detailed notes, accurate contact information, and ongoing activity logging for over 150 organizations and 400+ individual stakeholders. • Identify gaps in regional coverage and develop creative campaigns and outreach plans to address underperforming areas—expanding reach and visibility in high-opportunity markets. • Collaborate with a national team to share best practices, test new outreach strategies, and improve overall org-wide performance.

  • Assistant Sergeant-at-Arms at Texas Senate
    Jan 2023 - Jun 2023 · 6 mos

    Prepared and updated materials for use by Senators during daily sessions Kept record of committee actions and voting on bills Helped maintain decorum and direct visitors in session and committee

  • Administrator in Training at Ignite Medical Resorts
    Jan 2022 - May 2022 · 5 mos

    Worked across departments to refine business processes, directly supporting facility admin.

  • Medical Concierge at Bridgemoor Transitional Care
    Feb 2021 - Jan 2022 · 1 yr

    Performed the duties of both a concierge, a medical unit clerk, and more. Took incoming calls, scheduled appointments, acted as primary point of contact for current and prospective clients, performed introductory functions for dozens of patients each week, ensured the collection of co-payments and communication between departments...