Petaling Jaya, Selangor, Malaysia
I've 22 years experience in snr management, software development, IT support, project management (PMP), in banking financial services, retails, highway toll collection, semiconductor industries, in which including 15 years experience of top management dealing with C level, and 17 years experience in IT project management & PMO. Mainly, I act as Head of IT in a retails MNC and a financial services company; in which a total of 12 years experience as Head of Group IT/Head of Integration, managing team size up to 28. My recent role as Snr Project Manager, managing ITSM support, projects (Mendix Low Code, ITSM, JIRA, Cloud, Sugarcrm, Data Analytic, DevSecOps, Migration, integration) and plays as pre-sales for market in Malaysia, Singapore, Philippines, Thailand and Indonesia. Besides, I also act as COO in Belt And Road Initiative business on e-wallet, AI face video recognition, AI Advertisement System and International Trading
✔ Take over and stabilise the support & development team from Singapore, Malaysia and Philippines team of 12 head count expertise of Mendix, SugarCRM ✔ PM role: Project implementation for multinational companies in Singapore//Malaysia/Thailand/Philippines for i.) ITSM using Atlassian JSM, Jira, Confluence, including integration with device42, Ms Sentinel, Qualys, Redscan, SimpleRisk, Addon/Plugins, and migration ii.) Snowflake implementation for Fraud Analysis System iii.) Mendix low code implementation for a.) financial transactions dashboard & monitoring, with integration with banking core systems and Malaysian InterBanks Payment Gateway PAYNET iv.) SugarCRM (Serve/Sales) project implementation & cloud migration v.) Network Automation using Redhat Ansible Automation Platform, GGrafana. vi.)Redhat SSO Implementation, BNM Api Integrations for banks ✔ Presales role: Handling presales, marketing & live Webinar as Speaker for Mendix, SugarCRM
Completed initial business setup stage for e-wallet, AI face video recognition and AI Advertisement System, including funding, market analysis, business planning, business licensing and analysing company benefit or incentive under Malaysian Goverment policy including MSC Status, liaising with ministry up to Minister level and Prime Minister Department.
Take over and stabilise the Malaysia IT team of 28 head count expertise of SAP, Microsoft NAV, eCommerce, Infrastructure, POS, Handheld and Express.
He, as the Head of Group IT in a public listed company of financial services, managing/leading Group IT matters in Application Systems, Special Project & Infrastructure. Below is the list of his latest scope of responsilities: i. Managing, leading Group (IT) in Application Systems, Special Project & Infrastructure ii. Leading the IT matters at Group level, ensuring smooth operation and aligned to group policies & procedures iii. Ensuring IT compliance with statutory bodies & yearly IT audit in place iv. To drive CAPEX for budget planning, and responsible for IT costing and expenditure, provide cost-benefit analysis v. Project management and resource planning/development vi. Representing & reporting IT matters in Group Management Meeting vii. Ensuring proper control of group’s IT assets viii. Ensuring timely technology (hardware & software) refresh ix. Ensuring physical/logical security/access are in order x. To drive Disaster Recovery Drill as yearly exercise xi. Act as disaster director for Business Continuity Plan xii. Ensuring all special projects are successfully rolled out xiii. Creating, enhancing and enforcing SOP of Change Management, Information Security, Business Continual Plan, Backup Policy, Daily/monthly Closing, IT Policy Handbook, etc.
1. Managing, leading a department (Integration) of 17 staffs in System Integration, ATM, Internet Banking, dotNet technology and MIS in both technical and management areas. 2. As permanent PMO (Project Management Officer) in PMO committee in resolving issue or problem of development and support project with member of company directors. 3. Project management and resource planning/development. Leading a support role in IT banking solution for banking clients in Malaysia (CIMB, Bank Rakyat, RHB, EON, Bank Persatuan, Bank Pertanian, Bank Muamalat, etc) and Oversea (Capital Bank of Sudan, Bank of Khaltom, ILIC, IBBK, etc). 4. Leading R&D role in the integration of various banking solution from different operating system (Solaris, Linux, and Window), hardware platform (SUN, IBM, etc), peripherals, interface protocol and programming technology. 5. Practicing CMMI for Software Process Improvement. Developing, enhancing and supporting MIS system and applications. 6. Meeting and evaluating competing IT products and vendor for system development and integration. 7. Conduct requirement gathering, provide Software Requirement Specification (SRS), and perform impact analysis of software change request, review code/test case and testing (Unit Test, System Integration Test, User Acceptance Test, Stress Test).