Antwerp Metropolitan Area
-Driven and passionate professional that cares about supportive and positive leadership. -Strong knowledge of Lean Management & Black Belt certificated. -Experience in facilitating large cross functional sprints & workshops or trainings. -Proven track record of cost savings and quality improvements in multiple industries and in international environments.
Currently driving Continuous Improvement initiatives across West Europe (Belgium, Netherlands, Luxembourg, UK & Ireland) and for Sales Europe. Responsible for performance tracking and savings calculations across Europe, consistently delivering impactful results. Successfully reduced in-warranty exchanges by 45% in Belgium and the Netherlands, minimized overstock of consumables & accessories in Europe, and contributed to the implementation of IT tools through process mapping and execution. Continuously improving flow efficiency for key customers across Europe.
Strengthened my expertise in Lean and Continuous Improvement by leading impactful initiatives across the Benelux region (450+ employees). Trained 100+ employees in Lean principles and facilitated CI projects to drive efficiency and business performance. Applied Six Sigma and Lean methodologies to increase call center productivity, optimize technician resource planning, and significantly reduce damaged & technical returns—making Benelux the top performer in Europe for return rates. Further enhanced company results by introducing automation initiatives (RPA) to streamline operations.
Gained extensive experience in logistics, operational excellence, and process improvement through various projects in manufacturing and retail. Led initiatives in warehouse optimization, waste reduction, and workforce management, implementing Lean methodologies such as Kaizen, SMED, and OEE. Achieved measurable results, including improved efficiency, reduced material waste, optimized workflows, and enhanced KPI tracking. Successfully drove change management and performance improvements across multiple organizations.
Support the business with the implementation of SAP EWM. Providing training courses to the end users and key users and make sure all requirements are documented, tested and corrected in collaboration with the developers.
Led various logistics projects and filled key interim roles to support warehouse and transport operations. Focused on optimizing warehouse processes, training employees, managing teams, and improving delivery accuracy. Experienced in streamlining stock management, order picking, and transport planning to enhance efficiency across multiple locations.
Advanced training in store management. Reached the level of store manager. (6 months) Advanced training in warehouse management. Reached the level of consultant. (6 months)