Brazil
Over 18 years of experience in Talent Acquisition, People Culture, DEI, and Employer Branding across Tech, Fintech, BPO, Engineering, and Luxury Retail industries. Proven track record of scaling operations, optimizing recruitment strategies, leading digital transformation, and building inclusive cultures across Brazil, Latin America, and the U.S. A strategic driver of global expansion, people-first innovation, and high-impact workforce initiatives in fast-paced, high-growth environments. I specialize in streamlining and scaling recruitment operations through the strategic use of advanced HR technologies—including Greenhouse, Taleo, Workday, Gupy, Cornerstone, GEM, Power BI, Talent Insights, Talent Wall, and AI-powered solutions. I’ve led global initiatives focused on continuously enhancing TA tools and processes, driving greater efficiency, improving recruiter and candidate experience, and enabling data-driven decision-making. My approach is rooted in aligning innovation with business strategy to accelerate growth and deliver long-term value. Key Achievements: ✅ Reduced employee turnover from 38% to 8% in the Retail sector with a strategic Retention Plan. ✅ Increased employee satisfaction by 60% while optimizing benefits programs for cost efficiency. ✅ Implemented anonymous screening, boosting hiring accuracy and diversity by 40%. ✅ Automated 30% of operational tasks using AI & Machine Learning in recruitment. ✅ Enhanced quality of hires by 30% through hiring manager training. ✅ Strengthened Employer Branding & Candidate Experience, increasing application rates by 45%. ✅ Built and led DEI programs from scratch. ✅ Expertise in recruitment for fast-growing companies, including doubling headcount in one year and leading a 900% headcount expansion over three years. Recognitions & Awards: 🏆 Top Voice Speaker – HR4Results | Gupy (2023) 🏆 LinkedIn Talent Awards – Best Employer Brand (2022) 🏆 DEI Top Leader Award – Digital Innovation Education for underrepresented groups (2022) 🏆 Global Workforce Transformation Award – Inclusive training & social impact (2022) 🏆 Offer Excellence Award (LV) – Outstanding Employee Experience (2021) 🏆 Best Global TA Leader of the Year – Concentrix (2019) Languages: 🇧🇷 Portuguese: Native 🇬🇧 English: Full Professional Proficiency 🇪🇸 Spanish: Professional Working Proficiency My Mission: To empower people and organizations through innovative, human-centric HR strategies that drive engagement, performance, and lasting impact. I thrive on continuous learning, collaboration, and pushing boundaries in TA, DEI, and HR.
Responsible for leading Talent Acquisition across all Shopee Brazil business areas, including Warehousing, Marketplace, Technology, MBB, Financial Services, Cross Boarder Latam and Executive hiring, ensuring high-impact delivery through a combination of Recruiting Operations excellence, AI transformation initiatives, high-volume and complex hiring, and data & automation-driven efficiency.
🔹 Lead cross-functional initiatives across Global Talent Acquisition and HR Tech strategy (playbooks, policies, tools etc), bringing together expertise in recruitment operations to delivery high demand planning scale for vacancies for Corporate, Data & AI, Cloud & DevOps, Cybersecurity, Software Engineering, Digital Experiences, Digital Support Services, Quality Engineering, Enterprise Solutions and Consulting functions. 🔹 Built AI-driven recruitment methodology to streamline hiring across Brazil, Argentina, Costa Rica, Mexico, and the U.S. 🔹 Oversaw EVP and DEI initiatives, positioning Motivus as an inclusive employer of choice 🔹 Enabled rapid scaling of hiring in Financial Services, Healthcare & Life Sciences, Products & Retail, Professional Services, Technology, Media, Gaming, and Telecom sectors. 🔹 Achieved a 40% reduction in average time-to-hire by implementing agile methodologies and leveraging people analytics. Delivered measurable hiring impact with over 96% offer acceptance rate, one-year retention above 80%, and optimized cost-per-hire through data-driven strategies, recruitment internal projects, internal automation and people-oriented management, continuous process improvement, and strategic alignment with business objectives for Santander Group. Successfully led and developed high-performing recruitment teams, driving operational excellence, talent acquisition efficiency, and overall organizational impact.
Global Expansion & Talent Acquisition Leadership Driving the global expansion of Inter & Affiliates' recruiting operations across Tech, Fintech, and Corporate functions. Leading talent strategy for eight business lines (Investments, Credits, Insurance, Marketplace, Banking, Global Account, Technology), scaling headcount from 3,000 to 4,300. Diversity & Inclusion Leadership 🌈 Founder & Leader of "Inter Diverso" – spearheading DE&I and ESG initiatives from the ground up to foster an inclusive workplace. Sourcing & Recruitment (Inbound & Outbound) 🔹 Oversee end-to-end hiring via career pages, job boards, and strategic sourcing. 🔹 Drive candidate outreach through social media, Boolean searches, professional networks, and bootcamps. 🔹 Implement Agile & Kanban methodologies to proactively build talent pipelines. 🔹 Manage recruitment workflow across recruiters, hiring managers, and stakeholders. Talent Advisory & Hiring Strategy 🔹 Collaborate with hiring managers & BPs to define recruitment needs and craft job descriptions. 🔹 Develop communication & leadership training aligned with cultural pillars. 🔹 Set realistic expectations on time-to-fill, compensation, and candidate quality based on market insights. Employer Branding & Talent Attraction 🔹 Strengthen the company’s presence on Glassdoor, LinkedIn, and career platforms. 🔹 Manage external partnerships (agencies, universities, associations) to enhance talent acquisition. 🔹 Elevate employer branding via social media engagement and targeted campaigns. Candidate Experience & Engagement 🔹 Ensure a best-in-class candidate experience throughout the hiring journey. 🔹 Optimize communication templates (application updates, rejections, offers) for a seamless process.
HR Leadership | South America Leading HR operations across Brazil, Argentina, Colombia, Chile, and Peru, aligning regional strategies with global initiatives. Successfully managed three new store openings, ensuring strong performance, compliance, and continuous improvement. Talent Acquisition & Employer Branding 🔹 Head of high-volume recruitment for Stores, E-commerce, and Corporate roles. 🔹 Partnering with NY HR Headquarters to position Louis Vuitton as an employer of choice through competitive compensation, benefits, training, and career development programs. 🔹 Implementing DE&I-focused hiring strategies, improving candidate experience and employer branding. Performance & Talent Development 🔹 Managing the MPP process (annual performance appraisal, merit review, and succession planning). 🔹 Overseeing talent identification and development, ensuring key contributors have structured career paths. 🔹 Partnering with local directors to identify training needs and implement targeted development programs. Employee Experience & Engagement 🔹 Driving a culture of innovation, engagement, and high performance. 🔹 Coaching managers on human relations, leadership, and conflict resolution to strengthen workplace relationships. 🔹 Enhancing workplace productivity, retention, and employee advocacy through strategic HR initiatives. HR Strategy & Business Growth 🔹 Partnering with management teams to optimize workforce planning and performance management. 🔹 Leveraging Mercer & Korn Ferry insights to refine compensation, benefits, and development programs. 🔹 Leading DE&I initiatives, fostering an inclusive and equitable work environment.
Head of Talent Acquisition | Concentrix Brazil & LATAM Led recruitment operations for Concentrix Brazil, scaling the workforce from 600 to 6,000 employees, hiring across Tech, UX, CX, Social Media, BPO, Call Center, Operations, Staff, and Executive roles. Strategic Talent Acquisition & Recruitment Operations 🔹 Managed a team of 32 professionals (2 Talent Acquisition Partners, 21 Recruiters, 9 Sourcers). 🔹 Oversaw end-to-end recruitment cycle, including sourcing, screening, interviewing, compensation mapping, and ATS implementation. 🔹 Accountable for Talent Acquisition KPIs, including fill rate, time to offer, quality of hire, referral programs, cost per hire, attrition, and hiring satisfaction. 🔹 Led AI & assessment tool implementation to enhance candidate selection and hiring efficiency. 🔹 Partnered with LATAM leadership to drive innovative recruitment strategies and talent pipeline expansion. Employer Branding & DE&I Leadership 🔹 Designed and executed DE&I recruitment action plans to improve diversity in hiring. 🔹 Strengthened employer branding through partnerships with marketing, business leaders, and employer review platforms (LinkedIn, Great Place to Work, Love Mondays, etc.). 🔹 Developed sourcing strategies to attract top talent across Brazil, Costa Rica, Nicaragua, and Mexico. HR Tech & Process Optimization 🔹 Led platform migration from Taleo to Workday & Kenoby ATS, ensuring a seamless transition. 🔹 Ensured compliance with Global SOPs, Taleo, and COPC procedures. 🔹 Controlled Talent Acquisition budget and optimized recruitment costs. 🔹 Maintained BSC (Balanced Scorecard) results for TA, ensuring operational excellence. Leadership & Business Impact 🔹 Acted as a Talent Advisor, collaborating with hiring managers to align talent strategies, set realistic hiring expectations, and refine job descriptions. 🔹 Reported directly to the HR VP of Delivery Shared Services LATAM, driving regional recruitment success.