Chicago, Illinois, United States
Quality Engineer with specialized depth in databases and backend. Over 4 years of combined experience in test strategy, end-to-end test execution, and data validation. M.Sc. in Computer Information Systems post-graduate studies in database management and business intelligence. Skilled identifying ways to scale QA with agile methodologies, refining business requirements and test case management to build new and maintain legacy features. Experience ensuring data pipelines and dimensional modeling properly implemented for analytical processing. Automate repetitive workflows and improving efficiency in business by building generative AI-integrated tools. When not working, I solve cubes (NxN, Bump, Ghost), train for the next half-marathon, or play Pokemon Go/PTCGL.
• Built an AI agent application with chained procedures integrated into Slack to improve agile communication and process for QA, increasing efficiency and visibility for teams to encourage shift-left and higher focus on testing. • Assisted in guild initiative to migrate integration tests into micro-services, establishing independent component testing frameworks. • Added automation tests and test coverage to ensure critical Fetch app visibility, successfully supporting a high performance load during the Fetch commercial Super Bowl LIX.
• Coordinated the weekly release schedule for Android and iOS platforms for new features. • Created and automated Bitbucket workflows for the teardown on the version test case managements. • Optimized agile pre-production workflows across the guild for more efficient regression testing on a weekly basis. • Assumed the role of mobile release lead for over 15 minor version upgrades, a major version upgrade, implementing devOps automation coverage and maintaining a seamless CI/CD process of Fetch app on iOS and Android to the app stores.
• Increased the amount of integration test coverage on microservices by 2.5% weekly, actively investigating deployment failures in the pipeline. • Established end-to-end tests for the front-end automation framework (Typescript + Playwright) to monitor breaking deployment and changes for a customer facing tool built in-house. • Designed a frontend to backend test plan of manual and automated integration tests, to ensure consistent and accurate business logic in partner invoicing and bottom lines for customer billings. • Wrote and implemented a web scraping script and automation tool using a Python and Jira API integration to reduce the manual overhead time in the mobile release schedule by 4 hours each week for over 40 release cycles.
• Constructed price performance dashboard to track marketing efforts and model new pricing strategies • Analyzed and cross-referenced SEC EDGAR filings to customer solutions licenses in order to identify white space and product fencing • Wrote SQL scripts to understand the status of licenses proliferating and evaluate any potential growth opportunities • Assessed product adoption trends, product usage, and customer segmentation using Salesforce • Provided critical support for product pricing and packaging by automating metrics, calculations, and data analysis in Excel
• Built a strong rapport with guests at every point of contact by providing positive customer service experience • Identified sales opportunities by reviewing sales goals and top-selling products to manage customer questions • Enrolled customers onto the store’s mobile app and assist with troubleshooting for rewards and benefits • Improved store sales by making recommendations and suggestions to meet customers’ needs • Managed cash transactions with detailed care of over $2000 sum total without any discrepancies