Greater Wilmington Area
Experienced technology leader who can deliver both operational and strategic solutions to achieve company's cloud solution goals. Fully responsible for building, leading, and transforming teams and processes for AWS & Azure architectures from inception. Holding multiple AWS certifications and the CISSP credential, I am dedicated to aligning cloud infrastructure with industry-leading best practices and compliance standards. By leveraging my technical expertise and leadership, I aim to enable organizations to modernize and optimize their cloud environments while fostering collaboration and innovation across teams.
• Architected and implemented a highly available, active-active multi-region DR solution in Azure, transforming the environment from a single-region deployment to a resilient, geo-redundant architecture that ensures business continuity and minimizes downtime. • Led the modernization of Azure infrastructure, transitioning legacy systems to scalable, secure, and cost-optimized cloud-native architectures. • Conducted comprehensive cloud security reviews, identifying vulnerabilities and implementing remediation strategies to align with industry best practices and compliance standards. • Designed, built, and documented the entire production infrastructure using Terraform, reducing environment build times from multiple days to under an hour through automation and repeatable IaC workflows. • Led a strategic co-innovation initiative with Microsoft to leverage AI for optimizing freight carrier selection, using advanced data analytics to drive smarter logistics decisions. • Collaborated with development, QA, and security teams to define and implement cloud strategy, aligning technical solutions with business objectives and industry standards. • Established and enforced governance frameworks for Azure resource management, cost control, and policy compliance across multiple environments.
As the Director of Cloud Operations at nCino, I was responsible for the company's AWS program across all environments and accounts, including those acquired by mergers and acquisitions. Successfully managed and executed cloud migrations and modernization of applications, architected custom AWS solutions, and provided technical assistance and mentorship to engineering teams. Demonstrated my proficiency in managing budgets, resources, and third-party negotiations, as well as communicating effectively with stakeholders and executive leadership. I hold multiple AWS certifications, as well as the CISSP credential, and I am always eager to learn and apply new technologies and best practices to enhance the security, performance, and scalability of nCino's cloud solutions.
• Led comprehensive management of Information Technology applications, communications (voice and data), and services for both production SaaS and corporate environments within the enterprise. • Directed operations across 10 offices, 5 physical data centers, and numerous instances on AWS & Azure in North America and Europe. • Collaborated with the C Suite team on finance, staffing, engineering, and legal matters. • Provided oversight for daily operations, technology planning, and implementation, as well as project management of networking and help desk functions. • Ensured the uptime and maintenance of the corporate IT infrastructure, spanning corporate offices, physical data centers, and cloud-based instances. • Implemented and maintained enterprise operational security measures. • Collaborated with finance teams for IT budget forecasting, tracking, and compliance. • Spearheaded hiring, firing, coaching, and professional development initiatives for staff. • Established a corporate change board and implemented change management processes. • Provided hands-on assistance in troubleshooting and deploying server, voice, network, security, and storage technologies.
Responsible for daily operations, technology planning and implementation, and project management of networking & security including: • Uptime and maintenance of corporate network infrastructure comprised of 10 offices across the US and UK comprised of Cisco routers, switches, firewalls, wireless, and voice. • Maintenance and support of Cisco Contact Center and Cisco Call Manager Voice over IP phone system. • Corporate & production IT security including firewall configurations, security scanning, IDS/IPS alerting and threat analysis, and security & event log reporting and alerting.
Senior IT Network Specialist and Operations Team Lead for Campbell Alliance. Responsible for operations, technology planning and implementation, and project management of IT including: • Day to day delegation of operational duties to team members. • Corporate IT security including firewall configurations, Active Directory policies, Nessus, Nmap, and other security scanning, IDS/IPS alerting and threat analysis, and security & event log reporting and alerting. • Architecture and implementation of Cisco Unified voice, video, and presence.