Long An, Vietnam
A results-driven Quality Management Professional with 13 years of experience in the apparel manufacturing industry, specializing in Technical Quality Assurance (QA/QC), and digital workflow transformation. Deep expertise in managing high-end performance apparel, outerwear for global brands, including Patagonia, TNF, Montbell, Helly Hansen, and Lululemon. Proven track record in achieving zero-defect milestones, maintaining premium brand certifications, and spearheading paperless factory initiatives by leveraging low-code tools (AppSheet, Antigravity) to drive operational efficiency. Key Accomplishments 1. Managed end-to-end quality assurance for leading global outdoor brands, including Patagonia, TNF, Montbell, Helly Hansen, and Lululemon. 2. Maintained the Silver Tier Status for brand Distribution Center (DC) inspection defect rates, consistently exceeding premium brand quality expectations. 3. Achieved a 100% pass rate for rigorous brand factory audits, ensuring strict adherence to global quality standards. 4. Pioneered factory-floor digitalization by independently developing material inspection workflows using AppSheet and Antigravity, successfully reducing report generation time by 50% and eliminating paper-based operations. 5. Collaborated closely with the IT department as a core business strategist to develop and launch an automated Fabric Inspection System, streamlining data visibility and creating a fully paperless tracking eco-system. Also led quality calibration programs for the QA/QC team, successfully alignment factory inspection tolerances with strict brand standards. And developed and executed comprehensive process training for QA/QC, shifting the focus from passive sorting to proactive in-line process control and root-cause analysis on the sewing floor. Leveraged 2 years of solid Production Management background to proactively identify and mitigate quality risks at the sewing and assembly stages, bridging communication gaps between production lines and QA/QC team to ensure alignment on quality standards
Set up the quality system and SOP. Control, monitor, improve and follow up the quality procedure. Use quality tool like Pareto, Fishbone chart.. to analyze the defect cause and follow up. Factory audit management for many outdoor brand customer. Set the training program for QA/QC. Solve the quality issue.
Control production schedule. Tracking material schedule. Solve any production issue.
TVC Pre/Post Production
TVC Pre/Post Production