Singapore
Engineering graduate with experience in precision engineering and quality assurance within manufacturing environments. Skilled in dimensional inspection, metrology tools, and QA documentation through internships in precision engineering companies. I am beginning my career as a Sales Engineer, combining my technical knowledge with communication and problem-solving skills to support customers and deliver engineering solutions.
•Manage sales activities and support customers across assigned industrial products and engineering solutions • Respond to customer enquiries and provide technical recommendations based on application requirements • Prepare and follow up on quotations while coordinating with internal teams on delivery schedules • Build and maintain relationships with existing customers while identifying opportunities to develop new business • Provide after-sales technical support and assist customers with product selection and product applications • Work closely with internal teams to ensure smooth order fulfilment and customer satisfaction
• Deliver excellent customer service by serving handcrafted ice cream, desserts, and coffee. • Manage order taking and counter operations during peak hours to ensure smooth service. • Lead team operations and assist in training new staff members. • Handle inventory management, stock replenishment, and daily cash settlement. • Maintain hygiene and safety standards while ensuring efficient workflow.
• Conducted dimensional inspections using Keyence, SmartScope, micrometer, height gauge, vernier caliper, pin gauges, and go/no-go gauges. • Performed visual inspections to identify surface defects such as scratches, flash, and surface marks. • Maintained QA documentation including QIS, QAP, QAN, DCN, PFMEA, and IPQC/OQC reports. • Prepared Certificates of Conformance (COC) and supported audit documentation. • Assisted in oxidation study projects by photographing samples and organizing inspection data in Excel
• Assisted customers with product inquiries and resolved service issues promptly. • Managed stock replenishment and organized displays to improve product presentation. • Operated cashier system and handled transactions accurately. • Maintained store cleanliness and supported daily store operations. • Contributed to team efforts to maintain high levels of customer satisfaction.
• Conducted dimensional inspections on precision mechanical components. • Performed layout inspections and tolerance verification using metrology tools. • Assisted in documenting inspection results and maintaining quality records. • Collaborated with engineers to identify and resolve production quality issues.