Singapore, Singapore
Head of Product, APAC, North Asia | Travel, Loyalty & Finance
Pioneering the next generation of travel & loyalty experiences across North Asia, a region defined by rapid digital transformation and high-growth opportunities. > Lead product vision and regional strategy for the North Asia portfolio, driving scalable impact for our clients. > Oversee a cross-functional roadmap, ensure product-market fit across the region’s diverse cultural and regulatory landscape. > Drive innovation & deliver high-impact solutions within the travel, loyalty, and financial sectors. > Align North Asia’s unique market dynamics with our global Collinson strategy, ensuring the region remains at the forefront of product excellence.
• Owned machine learning NLP martech software from conception through go-to-market • Lead martech software integrated in e-commerce site for high traffic brands across ASEAN, EU and US • Achieved revenue and conversion uplift (up to 11.29% within 1 month) by enhancing customer journey through checkout funnel • Achieved customer success by designing client-facing dashboard (UI/UX and feature wireframes) • Enhanced internal team productivity by designing and launching internal dashboards • Supported client's omni-channel marketing campaigns, served as expert on customer journey, segmentation and user analytics • Recruited, trained, and full management of a team of 6 part-time employees and interns • Conducted design thinking workshops for internal engineers, sales, and product team • Led product roadmapping, sprint planning & feature iteration using Agile/Scrum methodologies
- Research and development of persuasion techniques on digital platforms - Strategic planning and execution of inbound marketing _____________________________________________________________ PlusMargin is a ventured-backed predictive analytics platform for e-commerce merchants. Utilizing advanced machine learning techniques, we help retailers increase their bottom-line. Funded by 500 Startups, Tigris Capital, Cub Capital, Singapore Press Holdings, Infocomm Investments & Plug and Play.