Singapore
Product and Enterprise Digital Transformation profession with over a decade of experience building scalable solutions across complex environments. Applying systems thinking and product led approaches to design future ready, data driven solutions that deliver measurable business outcomes and enhance user experiences. At the intersection of product strategy, agile and hybrid delivery and stakeholder alignment, I have helped organisations move from fragmented process to governed, decision enabling systems. My experience spans across corporate, operation and global functions; defining product direction, aligning corporate and regional stakeholders, and led cross functional teams to embed governance, consistency and sustainable value.
Leading whole-of-A*STAR product and digital transformation initiatives to design enterprise platforms that strengthen organisational planning, decision-making and operational alignment. Applying systems thinking to uncover misalignments across policies, processes, systems and data, and translating insights into product strategy, implementation approaches and scalable delivery approaches. Driving product-led ways of working by aligning stakeholders, consolidating overlapping workstreams to prevent siloed solutions, shaping governance and guiding cross-functional teams to deliver scalable solutions and maximise organisational impact.
Progressed across multiple roles within HR Technology, evolving into a strategic product leadership role. As Lead Product Owner, assessed and defined product direction and governance standards, leading a global HR transformation (including SuccessFactors, Kronos and in-house systems) across 30+ countries. Bridged operational needs with policy and regulatory requirements, shaping implementation approaches and aligning stakeholders to deliver scalable, compliant and user-centric enterprise platforms. Delivered automation initiatives (e.g. RPA) to streamline HR processes, reducing manual effort and enabling scalable, efficient operations across regions.
Delivered digital solutions to improve operational efficiency, including launching a mobile workforce platform to digitise field operations and enhance data accuracy across Certis Group. Worked closely with business and technical teams to translate operational needs into scalable system features, strengthening capabilities in product delivery, stakeholder engagement and process transformation.
Implemented enterprise systems and drove process re-engineering initiatives to enhance asset management, planning and cross-department coordination. Built strong foundations in requirements analysis, workflow optimisation, stakeholder and vendor engagement, translating business needs into system solutions while improving data accuracy and operational efficiency.
Developed and enhanced simulation systems supporting training, ensuring system reliability and performance. Collaborated with users to refine workflows and improve interface design, building early capabilities in user-centric design, problem solving and system development.