Chris Marsh, CBA, CUA, SA6

Business Architect at FedEx

Memphis, Tennessee, United States

About

Experienced in analysis, design and implementation of information systems employing diverse technologies in financial, marketing, manufacturing and logistics industries. Specialties: Business architecture, object-oriented analysis, design and development; database; enthusiastic, thorough, team player, good communicator.

Experience

  • FedEx (15 yrs 11 mos)
    • Business Architect (Enterprise Business Architecture)
      Jun 2024 - Present · 2 yrs 2 mos

    • Business Architect (Global Planning, Engineering, Research & Technology)
      Apr 2016 - Jun 2024 · 8 yrs 3 mos

      Map and align core (capability, value, organization, information) and extended business architecture domains with the enterprise. Assemble and organize business architecture knowledgebase and develop blueprints required to communicate and leverage business architecture with stakeholders. Establish and promote business architecture practice and governance within FedEx. Leverage the business architecture to ensure investment decisions are aligned with strategy, drive IT architecture changes, business process and solution design.

    • Business System and Quality Advisor (Global Planning & Engineering)
      Sep 2013 - Apr 2016 · 2 yrs 8 mos

      Elicitation, analysis, development, review, approval and management of business requirements and deliverables. Adapt and apply Agile methodologies and business object modeling to delivery of stories and acceptance criteria for cross functional enterprise applications providing location and geographic services at FedEx. Analyze legacy business processes and applications to elicit and streamline essential processes.

  • FedEx Services (7 yrs 8 mos)
    • Sr Programmer Analyst (Customer and Revenue Systems)
      Apr 2009 - Sep 2010 · 1 yr 6 mos

      Wrote business and systems requirements for FedEx Ship Manager, FedEx Integration Assistant and Global Ship Manager applications. Composed use cases, context diagrams and system flows. Designed and developed interactive simulations using iRise. Implemented application inventory using VMWare (virtualization). Technologies: iRise, VMWare, VBA, Borland Caliber, SourceForge, Visio, Word, Excel, Access, Powerpoint.

    • Sr Programmer Analyst (Digital Access Development)
      Nov 2008 - Apr 2009 · 6 mos

      Enhanced and supported FedEx Ship Manager (FSMX) intranet application. Assisted in the development of next generation FedEx shipping application built with Adobe Flex technologies. Evaluated open source integration solutions. Technologies: C#, SQL Server, Adobe Flex.

    • Sr Programmer Analyst (Distributed Automation Systems)
      Nov 2007 - Nov 2008 · 1 yr 1 mo

      Designed and implemented FedEx Ship Manager (FSMX) intranet application with focus on database development. Initiated conversion from SQL Server database to Sybase Anywhere (corporate standard). Supported production deployment to large customer shipping over 7000 packages per day. Technologies: ASP.NET, C#, SQL Server, Sybase Anywhere, HTML, .NET Framework.

  • Programmer/Analyst at Dunavant Enterprises, Inc.
    Oct 2001 - Feb 2003 · 1 yr 5 mos

    Developed and enhanced corporate intranet business application managing cotton purchasing, inventory, sales, reporting and all aspects of the business.

  • Sr Information Systems Specialist at International Paper
    Sep 1988 - Oct 2001 · 13 yrs 2 mos

    Held development positions involving the analysis, design and implementation of information systems. Developed and enhanced eArchitecture services used as a foundation for web applications providing commonly required functionality. Developed procedures and best practices for n-tier intranet and extranet applications. Consulted web application developers with configuration and implementation of eArchitecture services. Researched emerging technologies to determine potential value to the organization. Configured and administered source archive.

  • Programmer Analyst at Seven Oaks International (Seven Oaks Direct)
    Sep 1987 - Sep 1988 · 1 yr 1 mo

    Project Manager / Developer. Designed and wrote in-house telemarketing applications. Implemented systems to accept orders, provide sales reports, perform credit authorization and settlement, media sourcing and dealer-locator functions.