About
Experienced Supervisor with a demonstrated history of working in the hospital & health care industry.
Experience
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Customer Service Specialist at Synchrony
Jan 2022 - Present · 4 yrs 7 mos
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Communications at Frye Regional Medical Center
Sep 2019 - Jun 2022 · 2 yrs 10 mos
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Customer Service Representative at Optum
Nov 2020 - Feb 2022 · 1 yr 4 mos
Ensure quality customer service for internal and external customers. With a focus on identification issues, problem solving for Rx claim rejections, prior authorization triage, and benefit eligibility
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Site Manager at GEM Management Inc
May 2019 - Dec 2020 · 1 yr 8 mos
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Carolinas HealthCare System (5 yrs)
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Supervisor Patient Access
May 2016 - Apr 2019 · 3 yrs
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Communications
May 2014 - May 2016 · 2 yrs 1 mo