Islāmābād, Pakistan
From my Educational background Certified Human Resource Professional (CHRP - NUST) alongwith M.Phil Management Sciences and having Masters in Business Administration (MBA) from one of the Public sector universities adding Diploma in I.T. Administration, HR & Customer Services professional, who have worked in multiple departments of Telecom & Other Well known Private Sector firms in Admin/HR. Customer Services, Business Center, Logistics / Inventory since 2005 To date. Specialties: Administration Operations HR Operation Customer Services Operations Facility Management Coordination Logistics Operations
Looking after Branch Network of Edenrobe in North Regional along with Regional Office and Warehouse Operations in all respect. Administrative Support: • Overseeing and managing administrative operations of stores network and warehouse. • Preparing and managing budgets with efficiency in spend • Providing administrative support during renovation, store opening and closure • Implementing safety and security protocols at all locations as per guidelines determined by Head Office team •Gate Pass inward and outward compliance •Scrap Disposal policy implementation •Ensuring Compliance of all relevant regulations and laws, related to employment, health and safety. HR Operations: • Coordinate in the recruitment and selection of stores and warehouse staff. • Managing the attendance/Leaves of the store and warehouse staff in Flow HCM. • Overseeing the payroll management of Warehouse staff. • Address the grievances of the workers as per SOP’s Expense Management: • Developing and managing store administration budget in collaboration with Retail Management team • Ensuring coordination with procurement to issue timely POs for relevant goods and services. Warehouse Administration: • Overseeing and managing administrative operations of Warehouse • Preparing and managing Warehouse budgets with efficiency in spend • Housekeeping management of the warehouse. • Providing administrative support regarding civil work, electrical work & Mechanical work • Implementing safety and security protocols at warehouse as per guidelines determined by Head Office team • Ensuring Compliance of all relevant regulations and laws, related to employment, health and safety. • Overseeing and managing gate activities, including inward/outward. • Coordinate with government institutions and courier. • Liaison with head office for smooth operations and approvals. Security / Survelliance: • Supervise Security Team in North Region • CCTV Management • Security Information Dissimination
Office building premises that includes: – Security Agreement (including Secure Transportation Services Agreement) – Fleet Management – Lease Agreement, – Office Generator, – Furniture & Fixtures, – Air conditioning & Heating – Parking Area Management • Manage purchasing of supplies and keeping inventory, filing system, courier services, photocopying etc. (follow Procurement Rules) Additional Responsibility - Financial management of three sister concerns companies with Petty Cash of 5Lacs. - All receipts are kept, relevant descriptions and complete set of supporting documents should be available with the processed payments – Project Works: - Making payments to the Local Experts / Vendors - Over-head project office costs that carries all types of utility bills etc. on monthly basis - Salaries of Junior staff - All expenses needed to run the office on monthly basis • Front Desk Office – Through Receptionist Receiving office visitors and callers in a professional manner • Answering phones – Logging information on calls received and maintain detailed and accurate records • Secretarial tasks, Police Verification, Security Clearance of Foreign & Local Employees / Delegations. • Manage positive relationship with wide range of vendors and service providers HR Wise: • Undertake other tasks reasonably assigned by the Manager Admin & CHRO. - Act As a Focal Person of HR Department in North Region (Three different offices of three locations) - On Boarding. - Recruitment & Selection. - Bank Account Management - End to End Process of (Recruitment to Exit) - Handling Grievance Cases - Employee Relations / Engagement through surveys. - Clearance Processing. - Training & Event Management. - Working with hiring managers and stakeholders of the divisions on employee’s Talent Discussions, succession plans, development needs, - Recognition & Rewards initiatives, performance improvement plans, resolving employee grievances on top priority.
Carried Out GCE & ACCA Exams Supervision.
GCE & ACCA Exams Supervision.
Carried Out GCE Exams Invigilation.
• Managing all general administration activities, Responsible for all billing and maintenance related work. • Provide office support services in order to ensure efficiency and effectiveness with in the office. • Assist in the planning and preparation of meetings, conferences and conference tele-phone calls, • Maintain an inventory of office supplies. • Provide administrative services for the VP, GM, Directors etc... • Visas, Boarding and Lodging, Attendance, Insurance, Food and Beverages • Petty Cash handling, Maintaining Admin budget, Duty Roasters, Event Management • Reports related to Administration (Stationary, Grocery, Office Equipment’s, Gen set etc...) • Security & Safety, Access control, Lease agreements and record keeping • Legal Compliance, PR with Govt. Offices like PTCL, WAPDA, WASA,.CDA etc