Selangor, Malaysia
An individual who is never afraid to step out of her comfort zone to venture into a new area and learn new skills independently and effectively. Involved and experienced a variety of fields through participation in formula student events as a chemical engineering student and transitioning from a continuous improvement role in the manufacturing industry to a product owner role within the fintech space. She enjoys the challenge of problem solving and has passion for identifying solutions to problems with strong focus on delivery customer value. Able to integrate well with a team, prioritise tasks, and manage her time efficiently to deliver under pressure.
- Design blockchain-based financial systems aligned with business growth under international compliance frameworks - Establish standardized blockchain-based fund products - Research industry blockchain service models and promote product commercialization
- Collaborated with cross-functional teams to develop and launch new remittance products, resulting in a 25% increase in group revenue. - Conducted market research and analyzed customer feedback to identify new product opportunities, leading to development of a revamped B2B2C remittance platform. - Created and maintained a product roadmap that aligned with the company's strategic goals, ensuring successful product launches and timely delivery of features. - Acted as the primary point of contact between the development team and stakeholders, providing regular updates and ensuring alignment with business objectives. - Worked closely with the development team to define and prioritize product features and requirements, ensuring timely delivery of high-quality products. - Monitored and analyzed product metrics, including user adoption and customer satisfaction, to inform product decisions and drive business growth.
- Practiced Software Development Life Cycle as a lead developer of Information Management Systems (on Google and MS Office platforms) to support operation of various teams on inter-departmental tasks such as test requisition, support requests and purchase requests. - Identified areas of improvement in each departments and initiated improvement programs with Six Sigma tools such as 5S, 5 Whys, and Process Mapping that enhanced efficiency, consistency, and accuracy of the workflow. - Independently led standardization programs, and closely cooperated with the management to establish alignments throughout the organization. - Developed checklists and aligned process flow of Production Unit to ensure that machines delivered meet quality standards of the company. - Lead Internal Auditor for JKS Lab ISO17025 Internal Audit. - Developed Standard Operating Procedures for JKS Lab activities such as particle extraction in accordance to ISO16232.