Markus Mayer

About

• Senior IT Project Manager with over 30 years of experience in project, platform, and process management, as well as optimizing complex IT workflows • Extensive expertise in IT Service Management (ITIL), including change, incident, problem, and risk management, as well as governance and service implementation • Strong background in software lifecycle management, IT infrastructure rollouts, global system landscapes, data migration, and system administration • Proven experience in regulated industries (especially pharmaceuticals), with a focus on validation, qualification, documentation, and test management of IT systems (GxP/SOX environment) • Analytical and strategic thinker with strong business acumen, excellent negotiation skills, and an entrepreneurial mindset

Experience

• Security Guard at Protectas
  Oct 2025 - Jan 2026 · 4 mos

• Quality System Engineer at Perlen Packaging - Pharmaceutical blister films
  Feb 2024 - Mar 2025 · 1 yr 2 mos

  • IT Projektmanagement • Plattform Administration CAQ • Plattform Moduldesign und -Konfiguration • Erstellung der Plattform Dokumentation

• Information Technology Consultant at w3Lab Markus Mayer
  Jan 2010 - Jan 2024 · 14 yrs 1 mo

  • IT Projektmanagement • IT Service Delivery • Dokumentation, Qualifizierung, Validierung

• TAKEDA PHARMACEUTICALS INTERNATIONAL GMBH GLATTPARK CH (3 yrs 4 mos)
  • Platform Manager Finance/TM1
    Aug 2014 - Nov 2017 · 3 yrs 4 mos

    • Level 2 support, Koordination Level 3 support, Dokumentation • Planung und Durchführung der monatlichen Deployments • Backup Platform Manager Oracle HFM und Basware Invoice Scanning and Processing System

  • IT Project Manager
    Aug 2014 - Sep 2015 · 1 yr 2 mos

    • Erstellung der Plattform Dokumentation Hyperion/HFM und Service Introduction (CMDB) • Aufbau einer Performance Testumgebung zur Optimierung weltweiter Zugriffe • Dokumentation und Einführung von SOX konformen Prozessen

• Desktop Specialist at Takeda Pharmaceuticals (formerly Nycomed)
  Sep 2009 - Nov 2017 · 8 yrs 3 mos

  • Lifecycle Management für ein Portfolio von ca. 300 Windows Client Applications • 2nd Level Support Client Applications • Mithilfe im Software Paketierungsprozess für Managed Desktop Applicationen