Winston-Salem, North Carolina, United States
GALLUP - TOP 5 CLIFTONSTRENGHTS: COMPETITION | CONSISTENCY | DISCIPLINE | ANALYTICAL | HARMONY Transformative Operations, Supply Chain Management and Business Leader who delivers rapid growth and measurable multimillion dollar outcomes. A distinguished record of turning around and implementing LEAN programs igniting growth and paving the way for a sustainable competitive advantage leading to increased shareholder value. Formulates and executes strategies to reduce waste, cut costs and improve productivity. Driving force for innovation and positive change who leverages “big picture” vision to remove obstacles hampering business performance. Operations leader who eliminates uncertainty, promotes accountability, and demonstrates outstanding clarity in executing company vision resulting in bottom line profits and organizational excellence. Bilingual (English and Spanish). Areas of Expertise: Supply Chain - Inventory Management - Logistics - Customer Service - Product Development - Quality Assurance - Production Planning – Purchasing - Project Management - Sourcing - Strategic Planning – International and Domestic Procurement - Operations – Profit and Loss - Data Driven - Process Development - LEAN Six Sigma - KANBAN – 5S - MS Excel - MS Project - Epicor ERP - Capterra INMASS ERP
o Manage all 3PL (Forward and Reverse Logistics) partners in North America. o Manage VAS partners in North America. o Develop 3PL and VAS partners in North America. o Responsible for all ticketing operations in North America. o Collaborate with procurement to develop and execute RFPs. o Collaborate with legal, finance, and procurement in the development, negotiation, and closing of contracts with partners in North America.
o Assist executive teams to define their company’s core processes. o Lead executive teams in the development of their core processes, clarify responsibilities, measurables, and deliverables. o Guide teams to clearly identify value added activities and streamline their processes to achieve higher levels of effectiveness and efficiency.
SUPPLY CHAIN o Directed a team of four Purchasing Agents responsible for all international and domestic procurement who managed over 300 vendors, over ten thousand SKUs, and orders in excess of $13,000,000 per year, inventory in excess of $4,000,000, total cost of ownership, and pricing. o Regularly negotiated agreements and issued RFPs with existing and new vendors to continuously reduce COGS and increase product availability. o Increased gross margin of tools and supplies by 6% through vendor negotiations, changes in logistics, and supply chain. o Implemented KPI’s for Purchasing Agents and increased Fill Rate from 92% to over 98% while increasing inventory turns from 3.8 to 4.2. o Worked closely with VP of Sales, Business Development, and Product Specialists to qualify new vendors and develop and launch new products. o Developed and implemented Vendor Scorecards. o Reduced and maintained Warranty Inventory from $130,000 to $5,000 in less than two months contributing $125,000 to the company’s cash flow. WAREHOUSE AND INVENTORY MANAGEMENT o Reduced shipping errors by 95% and increased shipping accuracy from 97.2% to over 99.86%. o Re-mapped the North Carolina warehouse to increase the team’s efficiency. o Assisted our Los Angeles warehouse team to developed and implement systems and procedures. o Developed and implemented Vendor Managed Inventory programs with customers. o Develop and implemented systems and procedures with our 3PL vendor in the GTA, set expectations and communication channels. o Negotiated SLA with 3PL vendor in the GTA. TECHNICAL SERVICES o Directed the Technical Services Group tasked with equipment rebuilding, installations, repairs, and periodic maintenance. o Organized and launched a formal Equipment Rebuilding Operation yielding six machines rebuilt in house per year. o Implemented 5S initiatives.
Set-Up new State Farm Insurance Agency. As independent contractor had responsibility of all aspects of the business. Qualified as Vice President Club member and Cars 2 Promotion based on production performance
GLOBAL CATEGORY MANAGER (2007-2009) o Developed strategy to reduce the total cost of ownership of fabrics purchased in the USA by 20%. o Collaborated in product development with lower cost suppliers in the United States and China. o Created and implemented an Excel query to track the savings of products transitioned to lower cost manufacturers. o Identified and resolved issues that allowed suppliers to increase and maintain service performance from 70% to over 95%. o Collaborated with Hanesbrands, Inc.’s legal department in the writing, amending, and negotiating supplier agreements. DIRECTOR OF OPERATIONS (2003-2004 & 2006-2007) o Led a team between three and six direct reports and roughly one-hundred and fifty indirect reports. (Customer Service, Product Development, Quality Assurance, Material Planning, Capacity Planning, Warehouse and Inventory Management, Purchasing, Import/Export, Logistics) o Negotiated pricing and INCOTERMS of finished product with customers and raw materials with vendors. o Implemented Vendor Managed Inventory programs with inventory values of approximately $8,000,000. o Implemented procedures and metrics increasing inventory accuracy and mitigating obsolescence resulting in savings of $500,000 per year. o Tripled available yarn warehouse floor space by liquidating obsolete inventories and reorganizing layout. o Reduced company-wide inventory by 27% from $9,000,000 to $6,600,000 contributing $2,400,000 to the company’s cash flow. o Designed and implemented KANBAN and Pull Systems to pull raw materials which reduced the inventory in the yarn warehouse by 45%, reduced inventory in the knitting room by 75% and increased yarn availability to 100%. PROJECT DIRECTOR (2005) o Directed the project which expanded the company’s weekly capacity from 450,000 pounds to 1,300,000 pounds of finished fabric and cut parts. o Member of the company’s monthly LEAN event steering committee and sponsored at least one LEAN event per month.