Boston, Massachusetts, United States
Hi there! I'm Vy, a 4th-year student at Northeastern University studying Computer Science and Game Development. My work centers around interaction design, building simulation-driven systems and experiences that bridge digital and physical environments. Whether that be designing gameplay systems and AI behavior in Unity or in product/workflow design and real-world user support, I focus on shaping how people interact with technology in intuitive and meaningful ways. I'm interested in creating experiences that are not just immersive, but also engaging and grounded in real user needs and interactions.
- Produced and served 200+ drinks to customers per day - Comfortably attended to customer inquiries regarding our drink menu with 600+ customizations - Managed cash and credit transactions efficiently during peak service hours - Delegated and prepared Gong Cha's signature toppings including tapioca pearls, pudding, and various jellies
- Exercised DSLR camera photography, Adobe Creative Suite, and social media marketing techniques in media production workshops - Collaborated on a team of 9 interns to digitally design a 10 by 10 foot mural for the Castle Square Tenants Organization community center - Composed pieces combining photography with digital art using a DLSR camera and Adobe Photoshop - Designed and distributed community flyers/infographics and voting stickers to boost voter literacy and augment civic engagement within Boston
- Engaged in PC hardware, IT and networking systems, game design, and MaKey MaKey (invention-based circuit board controller) workshops to enhance technical literacy and construct analog and online projects - Constructed a 4 by 2 foot bowling lane using craft materials and MaKey MaKey for a Scratch-coded online game - Collaboratively designed a digital interactive visual novel game with Ren'Py with original digital art in a team of 8 interns - Developed an online escape room with Google Workspace in a team of 6 interns for IT staff to play through
- Built and maintained custom data connectors using Python to automate ingestion, transformation, and normalization of data from external REST APIs into Funnel’s data pipeline - Evaluated customer data needs and API platform constraints to design optimal, scalable integration solutions - Drove the end-to-end redesign of Funnel’s in-app Custom Connector Request Form using Figma, improving the intake flow and aligning the UI with Funnel’s product design language
- Provided technical support and step-by-step guidance through email, over the phone, and in-person for on-site users - Resolved 100+ tickets per month in Zoho Desk addressing software and hardware issues, frequently using LogMeIn and the command prompt to effectively troubleshoot - Became well-versed in Autodesk applications, Microsoft365, Windows OS, and BOXX & HP computer hardware - Gained hands-on experience with assembling/disassembling PCs, identifying hardware components, and troubleshooting system performance issues