San Jose, California, United States
An organized, positive, and dependable professional with a background in administration, project management and a proven track record of success in various roles. A strong planner and problem solver with experience managing a variety of simultaneous small-scale projects and events from pre-planning to execution, who is dedicated to supporting management and teams while fostering an inclusive environment.
—Creates a supportive atmosphere by welcoming visitors, greeting employee-facing services and supporting 50+ daily requests for 200+ employees, vendors, and guests weekly —Fosters open communication channels between all levels of organization to ensure smooth execution of internal events. —Excellent with time management and able to quickly shift tasks and priorities as needed in a fast paced environment —Manages frequent contact with multiple teams to anticipate and respond to the needs of 400+ employees before they arise —Organizes and compiles DE&I content discussing and highlighting relevant topics to present to multiple teams. —Coordinate birthday presentations for 100+ team members throughout the year by maintaining and keeping detailed, up-to-date documents for streamlined workflow. —Delivers training modules covering company policies, procedures and best practices during new hire onboarding. —Optimizes internal processes for improved efficiency by applying advanced sheet functionalities, including formulas and data validation.
—Managed and scheduled employee calendars, resulting in minimized overtime costs while still supporting 50+ weekly in-store, online, and offsite shifts —Optimized daily storefront operations in a fast-paced, rotating classroom environment, improving efficiency and customer experience for 100+ daily visitors by establishing and improving new and existing strategies. —Possessed a positive and proactive attitude to establish trust and foster strong peer relationships for effective team collaboration —Ensured client event satisfaction by coordinating materials and local travel for 300+ events, including birthdays, team building workshops, and after-school classes —Implemented effective merchandising strategies, improving customer retention, and generating sales. —Oversaw inventory management tasks, store supplies, and front end operations, including safe management and cash handling. —Worked closely with business founder and owner to assist in achieving business goals for the location.