Volker Ott

About

Projects: Deutsche Telekom T-Home - Abili-T (Convergys) Deutsche Telekom T-Home - CRM-T (Siebel) Deutsche Telekom T-Com - FAKT (Propriatery Billing System by Accenture) Versatel (NL) - PMO/EAI (WebMethods EAI) ish (formerly Kabel NRW) - Service Assurance (Micromuse Netcool, HP OV NNM) T-Mobile - PMO Deutsche Bahn - Strategy on Telco Assets SMP TK Deutsche Telekom - Broadband KPIs Market Study Bouygues Telecom (F) - Service Assurance PoC (Micromuse, Metrica, HP OV, Nortel) BC Partner - Study on German Cable Market Arcor - Network Inventory - Offshore Management (Cramer Dimension) Toll Collect - Testing (SAP) O2 - Integration & Test of a new BSS plattform (Peoplesoft, Arbor FX, Tibco, iLog) Vodafone - Terminal Technology - OBM Specialties: Quality Management (IT/SW Testing) Project Management / PMO Network Management / Service Assurance BSS (CRM, Billing, EAI) Order Management

Experience

• Owner at OTT IT
  Feb 2008 - Present · 18 yrs 5 mos

  Functional Design of a huge billing solution (Convergys IRB) for the German telecom incumbent based on UML

• Senior Project Manager at IBM Global Services
  Apr 2006 - Jan 2008 · 1 yr 10 mos

  Project Manager for the Test and Migration of a huge CRM-System at Deutsche Telekom (CRM-T)

• Project Manager at Accenture
  Oct 1995 - Apr 2006 · 10 yrs 7 mos

  Project Manager for various medium and big IT-Implementation projects Expertise in the area of Quality Management (especially Testing) Expertise in the area of CRM/Billing Expertise in the area of network management (NMS; Fault- and Performance Management, Trouble Ticketing etc.)

• Quality Manager at Glyn GmbH
  Sep 1994 - Oct 1995 · 1 yr 2 mos

  Responsible Quality Manager to conduct review of certification for DIN ISO 9002 - successfully conducted in August 1995. Sales and Sales Support for semiconductors especially LCD displays from Seiko Instruments Author of a comprhensive document that compares all available forms and sizes of memory elements - mainly japanise manufacturers