Frankfurt Rhine-Main Metropolitan Area
Longstanding international sales experience in various management functions with excellent market knowledge in the metalworking industry in the field of cutting tools - Growth-oriented management experience in sales and customer management - Management of cross-functional international project teams - Achievements in establishing and expanding new business fields and customer Segments - Determined and success-oriented project implementation with appropriate analysis and problem- solving skills - Pronounced assertiveness, holistic thinking and transparent communication - Open-minded strategist with diplomatic negotiation skills and a high capacity for abstraction
Implementation and leading the key account management team in EMEA
Global key account management | Sales volume of approx. €136 million | Five employees including three direct reports in EMEA Managing director with the power of authorized representative 2011/2018; Leading virtual international teams to acquire projects; Establishment and management of a key-account sales-team that is available to the global buying center as a direct contact point; Negotiation of global corporate contracts; Acquisition of new contracts and commercial customer support; Process support including all stages from request for quotation to order placement; Consulting for the business teams regarding strategic planning and alignment; Leadership of project and key-account Managers; Development and implementation of global business strategies; Strategic planning and development of new fields of application in transportation, e-mobility and alternative drive concepts; Special projects for product relocations and plant closures: establishment of alternative resources, order tracking, contact person for scheduling conflicts, production site specifications, determination of order prioritization;
Management of the after-sales departments: CRM (customer relationship management), CSD (custom solution department) and sales operations excellence | Quotation preparation | 23 employees including 5 direct Reports Introduction and implementation of a CRM system and expansion of the support service; Responsible for calculation and pricing of custom solution tools with a 40 % share of the total sales; Management and coordination of the CSD departments located regionally in EMEA;