Vivian Chan

Hong Kong, Hong Kong SAR

About

I am an energetic, proactive person who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with.

Experience

  • Assistant Event Manager at Hong Kong Convention and Exhibition Centre (Management) Limited
    Apr 2023 - Present · 3 yrs 3 mos

    -Providing event planning outline to fulfil customers and internal department. - Providing F&B arrangement to the organizer (HKTDC, Informa Market etc.) - Maintains the relationship with the customer by offering professional advice and providing enough venue information, handling clients request, identify customers’ needs and expectations.

  • sky100 Hong Kong Observation Deck (4 yrs)
    • Senior Operations Officer
      Jul 2021 - Feb 2023 · 1 yr 8 mos

      - Acting as Venue Manager to manage events like product launch & exhibition, gala dinner, charity show, ceremony and wedding etc. (Louis Vuitton Product Lunch, China Mobile Product Launch, SHKP Vertical Run with The Community Chest, Smartone Press Launch, Weibo Starlight Award 2019) - Liaise with client and suppliers for logistic planning, catering, security, production, sales team and manpower deployment - Developed the Standard Operation Procedure (SOP) for Event Operation - Monitoring the event operation and handling ad-hoc issues from clients - Performing Duty Manager to supervise operation teams (e.g. Retail, Ticketing & Guest Relation), daily operation and handling ad-hoc issues

    • Operations officer-Events
      Mar 2019 - Jul 2021 · 2 yrs 5 mos

  • Assistant event and venue officer at Hong Kong Playground Association
    Jul 2013 - Mar 2019 · 5 yrs 9 mos

    Southorn Stadium - Assistant events and venue officer