Vivek Talia

Head of Operations

Gujarat, India

About

I am a hospitality professional with over 18 years of experience in handling operations for multiple outlets, F&B management and franchise development. throughout my career, I have successfully scaled brands, launches new ventures, growth across multi - unit operations. Core Expertise . Operations leadership & franchise expansion. . Business strategy, coast control & profitability. . Guest experience enhancement & service excellence. . Team Leadership, training & performance management. . Menu innovation & marketing initiatives. Career Highlights . Spearheaded franchise growth for a leading F&B brand, expanding it into multiple cities. Drove 40% annual revenue growth and improved customer satisfaction through innovative dinning models. . Recognised with times 40 under 40 for innovation & leadership in the restaurant industry. . Mentored and build high performing teams of 50+ staff, delivering strong service and operational consistency. Currently, I am leading franchise operation and expansion for a rapid growing QSR regional Brand focusing on operational excellence, brand consistency and longterm sustainability. I am passionate about creating scalable, profitable & guest centric brand that deliver both business success and memorable stories,

Experience

  • Operations and Sales at Grenee Cafe
    Mar 2025 - Dec 2025 · 10 mos

  • Head Of Operation at Masala Stories at Jiya Hospitality
    Feb 2021 - Feb 2025 · 4 yrs 1 mo

  • Visiting Faculty Member at Frankfinn Institute Of AirhostessTraining
    Aug 2024 - Dec 2024 · 5 mos

    Training students on topics of hospitality management, food and beverage and culinary skills.

  • Visiting Faculty Member at Swad Institute of Pastry & Culinary Arts
    Apr 2024 - Dec 2024 · 9 mos

    Conducted culinary sessions and provided guidelines on new store openings to hotel management students; delivered comprehensive hospitality training.

  • Restaurant Consultant at The Brand Makers -TBM
    2018 - 2018 · Less than a year