Vivek Malviya

Senior Director, Global Head of Engineering - Digital Workplace, GenAI | Public Speaker | Ex-Microsoft | MCT | ‘GOLD for Tech Leaders’ Alum | EPM, UCC, DEX | Copilot, Google Workspace, M365, Intune, Exchange, SharePoint

Bengaluru, Karnataka, India

About

I lead Global Engineering (Delivery) for Digital Workplace Services. 360+ engineers across three practices: • Endpoint Management (EPM) 🖥️ • Unified Communication & Collaboration (UCC) 💬 • Digital Employee Experience (DEX) 📊 Think Intune/SCCM and evergreen endpoints; Microsoft 365/SharePoint/Teams/Viva/Power Platform/Copilot and Google Workspace; Nexthink/1E Tachyon for experience analytics. And GenAI where it makes Ops smarter - not as a headline by itself. How I help: • Consulting to map the first, best steps that won’t stall. • Delivery leadership for enterprise programs (strategy → run). • Advisory for C‑suite on risk, cost, and experience trade‑offs. I’ve spent years building and operating these platforms and advising executives on modernization, governance, and automation. I like hard problems and clear wins: fewer tickets, faster rollouts, safer collaboration, happier users - and standards the next team can rely on. 📈 Community and Credentials: • MCT (Microsoft Certified Trainer) 🎓 • ‘GOLD for Technology Leaders’ alumnus (Cambridge University, UK & Paderborn University, Germany) 🏅 • Active public speaker 🎤 • Certification badges: credly.com/users/vivek.malviya/badges 🔗 My Mantra is simple: < PEOPLE. TECHNOLOGY. BUSINESS. > When Teams and Platforms are cared for and Engineered well, the Business Outcomes follow - Consistently. ✨ Open to conversations on Engineering Delivery, Consulting, or Advisory to move enterprise programs forward - without the drama. My Badges: https://www.credly.com/users/vivek.malviya

Experience

  • Senior Director, Global Head of Engineering - Digital Workplace & GenAI at NTT DATA North America
    May 2025 - Present · 1 yr 3 mos

    I lead global engineering delivery for Digital Workplace Services across a 300+ person organization spanning Endpoint Management (EPM), Unified Communication & Collaboration (UCC), and Digital Employee Experience (DEX). • Own strategy-to-run for enterprise programs: Intune/SCCM and evergreen endpoints; Microsoft 365/SharePoint/Teams/Viva/Power Platform/Copilot; Google Workspace; Nexthink/1E Tachyon for experience analytics. • Standardize delivery frameworks (guardrails, automation, observability) to improve time-to-value and reduce operational toil; maintain reliability and compliance across multi-geo estates. • Partner with sales/consulting to shape modernization roadmaps and operating models; align governance, security, and compliance with business outcomes and risk posture. • Mentor senior engineering leaders; scale practices and communities of excellence; drive skill uplift and succession planning across regions. • Introduce GenAI where it improves operations (assistive ops, knowledge retrieval, workflow acceleration) and measure impact against baselines.

  • Global Modern Workplace Practice Lead at TeKnowledge
    Oct 2024 - Apr 2025 · 7 mos

  • Atos (Full-time · 3 yrs 8 mos)
    • Principal Consultant - Digital Workplace CTO Consulting
      Aug 2023 - Oct 2024 · 1 yr 3 mos

      -Lead consulting engagements and assessments with customers to develop their digital workplace transformations. -Be a trusted advisor to organizations, understand their technical debt and business needs and goals. In addition, to advise on current market trends and apply them to the current customer estate, completing gap analysis and providing guidance on the best transformation approach. -Drive Digital & Organizational transformations & adoption empowered by Employee Experience & Generative AI technologies. -Define a technical roadmap for customers based on core Digital workplace (DWP) technologies in the Modern workplace that includes Microsoft 365 workloads, Governance, Security & Compliance, Microsoft Viva, Syntex (Content AI), Microsoft Copilot stack, Teams, SharePoint, OneDrive, M365DSC, M365 Evergreen Lifecycle, Microsoft Entra, Modern Data Analytics Platform, Automation using Power Platform, 3rd party tooling, governance, or service automation such as Service Now and its relation to M365 services. -Collaborate with Technical Digital Workplace Consultants, Digital Workplace colleagues, internal teams, and partners to ensure successful delivery of consulting led customer outcomes. -Deliver Envisioning & Adoption workshops that often require interactive engagements with BDMs (Business decision makers) such as IT leads, HR business leaders, CIO, CTO office, PMs & other Stakeholders. -Produce high quality strategy documentation that clearly communicates the transformation journey, including associated business case and cost vs benefit analysis. -Bridge the technical and business elements within a customer, understand customer needs and challenges and articulate findings effectively. Present back findings and resulting strategy effectively and to an excellent standard.

    • Lead Consultant - Architect
      Jul 2022 - Jul 2023 · 1 yr 1 mo

    • Senior Consultant
      Mar 2021 - Jul 2022 · 1 yr 5 mos

      SharePoint, Microsoft 365 technologies, Azure

  • Senior Technical Lead & COE Head - SharePoint & Office 365 at Imaginea, part of Accenture
    Jul 2018 - Mar 2021 · 2 yrs 9 mos

  • Microsoft (5 yrs 11 mos)
    • Technical Advisor
      Jun 2016 - Jul 2018 · 2 yrs 2 mos

      Technical lead, SharePoint technologies. Products Knowledge- SharePoint Server (All versions-2007, 2010, 2013 and 2016) , FAST ESP and FAST search for SharePoint, SharePoint search, InfoPath, SharePoint Designer, IIS, SQL Server, Windows Server and supporting technologies needed for SharePoint.

    • Engineer - SharePoint & FAST Technologies
      Sep 2012 - May 2016 · 3 yrs 9 mos