Noida, Uttar Pradesh, India
I’m a Technical Account Manager with over 10 years of experience in PHP development, specialising in Magento and Adobe Commerce Cloud. My journey began as a hands-on developer, building scalable, high-performance e-commerce platforms using PHP, MySQL, SQL Server, jQuery, XML, and API integrations. Over time, I transitioned into a customer-facing role where I now help global clients—from the UK, US, and Singapore—onboard onto Adobe Commerce Cloud and ensure their websites launch smoothly and successfully. In my current role, I act as a strategic technical advisor, supporting clients with architecture planning, performance optimisation, and implementation best practices. I work closely with cross-functional teams to troubleshoot issues, guide deployments, and align technical solutions with business goals. My expertise includes Adobe Commerce features like multi-site setups, B2B modules, Page Builder, Live Search, and custom API integrations. I also assist with cloud infrastructure, CI/CD pipelines, and monitoring using tools like New Relic and Adobe’s cloud dashboards. I lead SCRUM meetings, manage development teams, and oversee project delivery using Agile methodologies. I’m experienced in project estimation, costing, and delivery models including time & material and bucket hours. Tools like GIT, JIRA, and code analysis platforms are part of my daily workflow. My passion lies in helping businesses succeed in their digital commerce journey by combining deep technical knowledge with proactive customer engagement. Whether it’s launching a new site or optimising an existing one, I ensure every step is executed with precision, care, and a focus on long-term success.
Worked as lead developer. Handled multiple projects and with zero escalation throughout journey.