Union City, California, United States
- Perform vital assessments and provide patient support in a high-volume clinic, managing a caseload of up to 30 patients per week - Removed and applied splints and casts under physician supervision - Maintained patient health information database, SOAP notes, and other administrative duties
- Processed claims, benefits, and eligibility with health insurance on behalf of patients - Maintained patient health information database, SOAP notes, and legal forms - Performed basic vitals assessments - Provided legal direction and served as liaison between clinic and legal firms.
- Contributed to pilot project intervention to alleviate financial hardship resulting from gynecologic cancer diagnosis - Created RedCap surveys for Proactive Cost of Care (PCOC) pilot project - Created data visualization using Excel and PowerPoint to present datasets for analysis - Collaborate with senior researchers and postdocs, strengthening critical thinking and communication skills by presenting weekly updates on project progress.
- Prepared food for large-scale events such as networking events, sports games, and private parties. - Performed inventory checks to ensure inventory accuracy - Served guests at events while maintaining a professional and friendly environment
- Provided healthcare services such as hypertension and BMI screenings - Facilitated patient flow and traffic - Facilitated patient and provider communication by providing translational services - Conducted patient education such as informational flyers and presentations on insurance accessibility, self-advocacy, diversity, equity, and inclusion, et cetera. - Social media outreach and content creation