Chennai, Tamil Nadu, India
Affidavit Collection
° Assign, Coordinate, Lead and Execute Daily production plans of the team. ° Act as a point of Contact to manage competing priorities and resource demands to complete task way ahead of TAT. ° Responsible for ensuring team's compliance with the quality standards and methodologies. ° Assist in prioritizing workflow, providing support and coaching of associates. ° Assist management with Daily, Weekly and Monthly progress Report. ° Engaged in the process as an individual contributor in accomplishing deadlines for completion of volumes. ° Sustained a positive rapport with the client and took on numerous projects for the organisation.
° Providing overarching assistance in auditing mortgage documents after disbursement for the amount. Routing foreclosure documents to related team by finding out the Customer details. Processing payment made to each home loan and acquired home loans from other banks into the system. ° Researching and rectifying service-related concern while demonstrating superior presentation, interpersonal and problem-solving skills and ensuring compliance with bank regulations and quality standards. Support and align efforts to meet customer and business needs. ° Provide Leadership to team members and peers by collaborating with others, articulating ideas and viewpoints to senior management, peers and others identifying and managing resources, driving the resolution of issues, holding self and team accountable for result. ° Conducting process training for newly joined and refresher training to peers to ensure that all team members are aware of relevant procedure and applicable policies in order to carry out their duty updates l. ° Identify create and facilitates and developing process improvements or re-engineering. ° Execution and improvement of action plans by providing advice information and best practices.