Munich, Bavaria, Germany
With over a decade of experience in the biotech and diagnostics industries, I bring a rare combination of deep technical know-how and strategic product insight. My expertise spans hands-on work with leading liquid handling platforms, including TECAN, Hamilton, Eppendorf, Agilent, Opentrons, and CTC Analytics, and the design, optimization, and execution of complex genomics and proteomics workflows such as nucleic acid extraction, NGS sample preparation, ELISA, and LC-MS sample processing. As a product manager, I have successfully translated market needs into innovative solutions, applying design thinking methodologies to drive product development and customer value. I’ve led and implemented dozens of workflow automation projects across Europe, delivering measurable efficiency gains and consistently high customer satisfaction. My work also includes the design and delivery of comprehensive user trainings (internal and external) tailored to empower lab teams and ensure long-term success. Always learning, always evolving: I bring tested experience and fresh thinking to every new challenge.
Sales-driven role focused on expanding Agilent’s footprint in the healthcare diagnostics market across Germany, Austria, and Switzerland. Key focus: genomics in pathology, molecular and digital pathology (NGS, Microarrays, IHC, FISH). -Act as a liaison between Sales, Marketing, and Business Units to align messaging and value proposition -Collaborate closely with Sales Managers on planning strategic projects, events, focus actions for Account Managers -Deliver on-site customer engagement, including decision-maker meetings, product demos, and scientific training -Attending scientific seminars, regional trade shows, and industry conferences
- Co-developing and roadmapping PreOmics automation strategy - Leading partnership projects enabling PreOmics kits automation on popular automation systems ( TECAN, Hamilton, Beckman) - Translating Business intelligence (Power BI), VoC and market report information in actionable feedback - Applying Design thinking in deliverables for product development pipeline - Owning PreON lab automation system product lifecycle
- EpMotion automated methods programming, development and onsite implementation: NGS library prep, nucleic acid purification, PCR setup, ELISA protocols from leading kit manufacturer. - Liaising with Global applications, marketing and service team, for creation and updates of application notes and training courses material. - Collaboration with Business intelligence team to help conducting and analyzing market research and dynamics, customer needs, application usage and trends, product requirements and competition to ensure the achievements of business goals. - Support for Service team regarding troubleshooting, programming support and resolution of system service issues.
CE-IVD analyzers Alinity C (Clinical Chemistry) and Alinity I (Immunology) configuration and client trainings, in Italy and rest of Europe. - Working with implementation project managers as technical lead to execute project plan across customer systems. - Performing on-site assay investigation, troubleshooting, study planning and execution. - Assisting customer validation and verification studies. - Providing data to the organization on customer use/preferences leading to customer driven design/customer usability.
- Providing scientific and application support (product usage, troubleshooting, data analyses) to internal and external customers from the EMEA region. CE-IVD products of focus: *Real-Time PCR assays by means of a TECAN automated nucleic acid isolation platform (for molecular diagnostics of infectious diseases) Working languages: English, German, Spanish and Italian. - Wet lab customers trainings and performing troubleshooting at customers’ sites.
Providing scientific and technical support (through phone calls and e-mails) to customers using Pierce (protein biology), molecular biology and Affymetrix (DNA microarrays) products branded Thermo Fisher Scientific. Customer support activities include technical consulting (pre-sell and post-sell), troubleshooting, escalating complex issues to higher level. In this role, clear written and oral communication are crucial skills, as I am constantly liaising with colleagues from different functional areas (Sales, QA/QC, Product management) aiming to provide the best customer experience and to identify revenue generating opportunities. Working languages: English, Italian and Spanish
Providing scientific and technical support (phone calls and e-mails) to customers using protein biology (Pierce) and molecular biology products branded Thermo Fisher Scientific. Customer support activities included technical consulting (pre-sell and post-sell), troubleshooting, escalating complex issues to higher level. Liaising with colleagues from different functional areas (Sales, QA/QC, Product management) aiming to provide the best customer experience and to identify revenue generating opportunities. Working languages: English, Italian and Spanish