Greater Seattle Area
As a dedicated UX/UI Designer, my mission is to create user-centered solutions that delight, engage, and solve real-world problems. My journey began in the hospitality industry, where I cultivated a deep understanding of customer service, management, and the art of creating memorable, user-centric experiences. I'm passionate about making technology more accessible and intuitive for all, and I eagerly seek projects that bridge the gap between the hospitality and design industries, leveraging my unique background to create delightful, user-centered solutions. Key Strengths: •Empathy-Driven Design: My background has instilled in me the ability to truly understand and anticipate the needs and desires of customers. This empathy is at the core of my design philosophy, allowing me to create solutions that connect with users on a profound level. •User-Centered Approach: Putting customers at the center of every interaction is essential. I apply this principle to my design work, ensuring that user needs and preferences shape the products I create. •Adaptability: My background in demanding and dynamic environments has honed my quick thinking, effective troubleshooting, and ability to respond to change. These skills are crucial in UX/UI design, where adaptability and problem-solving are paramount. •Team Leadership: Leading teams in dynamic, high-pressure settings has sharpened my leadership and collaboration skills, which I apply to ensure smooth project coordination and effective communication. When I’m Not Designing: •I'm exploring the tranquil world of Animal Crossing. Tending to my virtual island is my daily dose of zen, a therapy that doesn't come with a co-pay. 🏝️😄 •I'm adding to the several mountainous, life-sized Jenga stacks of cookbooks in my apartment. Seriously, it's getting dangerous. 📚🍽️ Let's Connect: I'm always open to exploring new opportunities, collaborating on exciting projects, or simply engaging in a thoughtful conversation about design and/or the delightful world of hospitality. Feel free to connect with me!
•Achieved positive client feedback by optimizing SaaS client's web app for the restaurant industry and delivering intuitive AI-driven designs, successfully aligning with the client's expansion plans. •Collaboratively designed a Location Insights Dashboard within a tight four-week timeframe, offering valuable data-driven insights to improve franchise-level restaurant operations. •Implemented a design pivot incorporating predictive analytics and customer demand features to strategically align deliverables with the client's future vision based on initial feedback.
•Implemented user-centric approach in curating personalized cookbooks and culinary event recommendations, achieving positive user experience and 100% customer satisfaction when surveyed. •Optimized order processing and efficiency by 20%, implementing streamlined shipping, reducing packing time, and enhancing supply management to overall improve end-to-end user experience.
•Designed mobile app promoting mindful phone usage and healthy digital habits within 90-hour timeframe. •Provides a user-friendly solution for subscription management, featuring an intuitive interface, hassle-free cancellations, and easy setup for renewal notifications.
•Executed a 5-day Google Ventures design sprint to address challenges in the dog adoption process for city dwellers by emphasizing the potential for improved user experience, reduced shelter returns, enhanced adoption profiles, and streamlined suitability assessment. •Showcased as an impactful and forward-thinking platform, receiving 100% positive user feedback.