Bengaluru, Karnataka, India
As a Senior Manager at Siemens Healthineers, I lead the finance and credit management functions, ensuring efficient cash flow and optimal risk assessment. With over 22 years of experience in credit and collections, I have successfully revamped the function, established a strong team, and authored credit policies. I also manage the P&L impact of collections, educating business managers on the consequences of overdue or bad debts. Previously, I led a team of 15 members at Vodafone Idea Limited, where I conducted techno-economic valuation, credit profiling, financial analysis, and customer relationship management. I hold a Diploma in Finance Management from NMIMS and a degree in Chemistry and Mathematics from the University of Allahabad. My skills include accounting, budgeting, and data analysis.
• Revamping the Credit & Collections function, including establishing a stronger team comprising experienced and fresh talent with strong business acumen and ability to bring facelift to the team • Authoring credit policy including credit limits, risk-scoring, of the existing clients, to bring discipline and order to the operations of the department • Steering the analytics of the Aged Debtors by analyzing the Credit Limit, Revenue & profitability, leveraging by way of analyzing the Credit Monitoring Arrangement • Managing the P&L impact of collections by educating the business managers on the impact of overdue / bad debts on P&L • Designing a simplified framework for risk assessment of client accounts, receiving appreciation from the Regional CFO • Mooted a Business Transformation project through a workshop, by focusing on the 5 major gaps in the business processes which are the core reasons for delay in collections of client dues • Reorganizing the team in line with the business structure, which helped the team to cohesively work with the Payroll & Invoicing teams as well as business teams through increased synergies • Preparing and providing robust standing & recurring operational risk deliverables such as business unit operational risk profiles, operational risk incident summaries and results of scenario analysis to business partners
• Led Credit & Collections team of 15 members • Interacted with clients to understand various aspects of business-like Market analysis, SWOT analysis, past performance, and future strategy • Benchmarked the Company’s performance with industry peers in terms of business operational aspects, Collections performance and growth strategy • Conducted techno-economic valuation, credit profiling (eq. Project finance), financial analysis, management evaluation, Model validation, and customer relationship management • Steered risk analysis and statistical analysis by designing and developing various tools and models such as sector wise business risk assessment via industry analysis, redefining the Credit report format, benchmarking report, and many more Highlights: • Established relationships with CXOs of the company for analytical updates Pre and Post Due Date exercise-PDD Collection @69% • Supported business development activities (Pre & Post-sales, Store wise Churn and Collection Dashboard) • Nationally No 2 in Overall Collections ranking parameters (Retail/ SME/ Enterprise Segment) FY18-19 (UPW Circle) – YTD -Collections @97.4% and bad Debt-2.14% • National Best Circle AWARD FY16-17. (UPW)-Improvement in Credit Parameters (From 14th to Best Circle Nationally)
• Led Credit & Collections team of 15 members • Interacted with clients to understand various aspects of business-like Market analysis, SWOT analysis, past performance, and future strategy • Benchmarked the Company’s performance with industry peers in terms of business operational aspects, Collections performance and growth strategy • Conducted techno-economic valuation, credit profiling (eq. Project finance), financial analysis, management evaluation, Model validation, and customer relationship management • Steered risk analysis and statistical analysis by designing and developing various tools and models such as sector wise business risk assessment via industry analysis, redefining the Credit report format, benchmarking report, and many more Highlights: • Established relationships with CXOs of the company for analytical updates Pre and Post Due Date exercise-PDD Collection @69% • Supported business development activities (Pre & Post-sales, Store wise Churn and Collection Dashboard) • Nationally No 2 in Overall Collections ranking parameters (Retail/ SME/ Enterprise Segment) FY18-19 (UPW Circle) – YTD -Collections @97.4% and bad Debt-2.14% • National Best Circle AWARD FY16-17. (UPW)-Improvement in Credit Parameters (From 14th to Best Circle Nationally)
• Business performance steering and ensuring target achievement through monthly reviews and productivity initiatives • Cross-functional collaboration and monthly Business reviews with Heads of Sales and Operations for steering KPIS and streamlining process • Led annual/quarterly Collections Planning –Analysis by performing analytical review of Business Risk, Financial Risk (FRM) & Managerial Operations of business entity & interpreting data Bucket Collections and Bad Debt forecasting, cost optimization initiatives, BU level performance steering • Spearheaded the Portfolio size worth Rs. 75 Crores • Authorized to Arbitrate with key customers on company’s behalf on Legal issues involving Sec 9 & 138