Kochi, Kerala, India
With a robust track record at Tata Consultancy Services, my journey has been marked by spearheading pivotal cloud migrations and optimizing IT operations. My role as an Assistant Consultant is defined by a deep-seated expertise in Amazon Web Services and Azure Cloud Infrastructure, where I've excelled in DevOps, Cloud migration and Project Management. The collaboration with cross-functional teams has been crucial in driving process improvements and ensuring robust system testing. Our collective efforts have resulted in efficient vulnerability patching and seamless code deployments, all while navigating the complex demands of hybrid infrastructures and maintaining business continuity for global clients.
Lead the implementation of the project related to Amazon Web Services (AWS), Azure Cloud Infrastructure ,critical business applications using tools like ACDC, Octopus and other . Demonstrate expertise across windows servers migration, system testing, Handle technical auditing functions, UAR related activities, with KPMG and PWC in efficient manner, risk mitigation, security management, vulnerability patching, code deployment and application based-based patching, troubleshooting P1/P2 business-critical applications on Hybrid infrastructure and decommissioning. Manage all aspects of the daily operations of a technical environment, collaborating with other IT teams and ensuring changes to existing applications are completed in a timely manner.
Managed a range of complex IT projects from start to finish,Provided assistance to the team to provide technical support to AMEX global users,develop simplified IT solutions, conduct testing and manage change through communication and training, Managing & troubleshooting Windows Operating System, Supporting the users on a real-time ticketing system, Installation, Configuration and Troubleshooting of Network printers/scanners Test Scheduling and resource planning for testing activitie, Interact effectively with the business partners to refine and understand the requirements, Participate in High Level Software and system design, Performing BCP drill as part for Continuity Management as part of BCP Calendar, Demonstrate and Present ET&A services to internal AMEX client, Resolving Network Connectivity problems at the client end, Windows Patch management through SCCM, Remote support using Remote Desktop, Net Meeting, VNC and Dame Ware Utility, Configuration and scheduling backup with Veritas NetBackup, Infrastructure setup for new projects, Group policy management, Symantec and MacAfee Antivirus management.